Help! "You have 11 more item(s) with questions to answer." But I cannot see them anywhere???

They are not in my Inbox and they do not show on my item selling page. I have had some enquiries on my items which I have answered also .... so, where could they be? Is the ebay system wrong?

 

Thanks.

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Help! "You have 11 more item(s) with questions to answer." But I cannot see them anywhere???

I have the same problem as whitelines, there are no unanswered questions but at the top of the inbox it states I have 3 unanswered questions. 

 

There are no thank yous sitting anywhere, nothing.

 

Also the number of unaswered questions changes sometimes but there have been no incoming messages.

Message 11 of 20
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Help! "You have 11 more item(s) with questions to answer." But I cannot see them anywhere???

Exactly, bumps-bargains. You cannot simply check them off or delete them because they are not showing, anywhere.

 

 

Mine has changed in number also, it went from 7 to 11 the other day and inbetween I answerd only 1 question.

 

It does sound like this is an ebay error. 

Message 12 of 20
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Help! "You have 11 more item(s) with questions to answer." But I cannot see them anywhere???

I have also scrolled all the way to the bottom of my messages, they are not there either.

Message 13 of 20
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Help! "You have 11 more item(s) with questions to answer." But I cannot see them anywhere???

Like I said - ignore them.

 

Or click on the link in the notice, then mark them as answered.

 

Unless you get too many questions to keep track of which ones you have answered, it is really not a big issue. 

Message 14 of 20
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Help! "You have 11 more item(s) with questions to answer." But I cannot see them anywhere???

Or click on the link in the notice, then mark them as answered.

 

Dave there is no link.

 

I go to My Ebay and then click on messages and at the top of the list it states there are 5 unanswered questions.

 

They don't exist and never existed on the other ID I have used in this thread.

Message 15 of 20
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Help! "You have 11 more item(s) with questions to answer." But I cannot see them anywhere???

Ignore them then. Or wait until a live one turns up, then mark them all as answered.

Message 16 of 20
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Help! "You have 11 more item(s) with questions to answer." But I cannot see them anywhere???

I have them too, but presumed it was because I hadn't answered the Ebay 'You can view your invoice' or 'Your Invoice for January' or whatever they say when you pay your fees by direct debit.

Message 17 of 20
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Help! "You have 11 more item(s) with questions to answer." But I cannot see them anywhere???


@davewil1964 wrote:

Ignore them then. Or wait until a live one turns up, then mark them all as answered.


Ignore them??? I am obsessive about having everything done and dusted and the little message drives me crazy because I can't get rid of it.

Message 18 of 20
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Help! "You have 11 more item(s) with questions to answer." But I cannot see them anywhere???

Seems no one has an answer to this one.
Message 19 of 20
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Help! "You have 11 more item(s) with questions to answer." But I cannot see them anywhere???

The eBay Community Boards is a place for eBay members to help and connect with other members. If you need assistance from eBay directly, please contact Customer Support.

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