on 22-06-2014 04:54 PM
We have had a terrible buyer on our auction ID.
A month after sending out an item by large letter she reported INR.
We looked at her FB history (score 700+) and she has at least 10 INR's with negs against other sellers in the past year or two.
One other as recently as 3-days ago. She is a seller as well with a pretty ordinary track record on there I might add.
Going by her history we are pretty convinced she is a scammer, so we asked the normal questions. Verify the address, check at your local PO etc. She got angry at the questions so we responded with our often used lines that we report INR cases to Aust Post, ebay and possibly AFP fraud squad. Notwithsatnding all this we also offered to send out a replacement item. Our messages have all been non-accusatory and factual. Unlike the responses we got back!
We also asked if she had any other troubles with mail not arriving when we already knew her track record. She replied that she never has any problems with mail being received. Outright lie right there!
Anyway... She has now left us a NEG stating that we are rogues and that we called her a liar etc. This is our first ever NEG FB. And she sent back a heated message calling us all sorts and saying she does not want our refund or replacement item. I think she has been caught out and this is her way to hit back.
I think this is the kind of buyer (and seller) that we do not need on the ebay community at all. I would really like to see her shut down for the benefit of us all. She is the type who ends up giving the majority of us good sellers and buyers a bad name.
I would like to report this scammer to the AFP fraud squad for their investigation.
How do I report to AFP?
Is there any recourse back thru ebay to have the NEG removed in such a case?
Solved! Go to Solution.
on 23-06-2014 07:49 PM
Yes its possible he will also tell me its not economically viable to pursue.
But nonetheless will ask about it. Free to ask.
on 23-06-2014 08:50 PM
@clarry100 wrote:Yes its possible he will also tell me its not economically viable to pursue.
But nonetheless will ask about it. Free to ask.
He may well say it is worth pursuing because it's a different reason to why I went to court.
I listed a food van and a lady hit the BIN button without asking any questions. All she wanted to know was where to pick it up from. I wanted to make sure she knew for sure that it was unregistered, so sent her an email the next day. She came a few days later and spent 3 hours here with my husband taking her over every square inch of it and pointing out anything he thought might be an issue. He even gave her a chance to back out multiple times. No chance, she wanted it, so hooked it up to her car (unregistered) and drove it 250km home.
A few days later I got an email saying she had to return it and we were to take it back. Long story short, she has bipolar and when she goes off her meds, she goes on buying frenzies. She bought this behind her husbands back and borrowed the money off her friend to pay for it. Husband got angry and told her she couldn't keep it. He said he was happy to keep other stuff she had bought, but as HE didn't want this, we had to take it back.
She hit me with a significantly not as described because it wasn't registered, which was clearly stated in the ad. Her husband decided that WE would relist it on my account and when it was sold, we would go halves in whatever it sold for. HUH??? Of course I refused. Why should I pay FVF's twice? I also got whacked with my first and only red dot.
A few days later a letter arrived with an official legal letterhead, which I think they thought would scare me into taking it back. The husband is a debt collector, so probably isn't used to people saying no to him. A Ciciian debt collector at that, who says he always gets his own way!
A few months later I received an order to go to court for a hearing to see if we could come to a compromise. Speaking to their lawyer, they hadn't even told him 1/100th of what really happened. It went to trial.....twice, then after over 12 months, they turned up to court without their solicitor and it was ruled in our favour. They tried to get us on consumer law, but as the magistrate said, the consumer law they were trying to get us on, doesn't apply to private sellers. They were also quoting fedral law, not state law. The magistrate also said that my ad was one of the best and most comprehensive ads he had ever seen on ebay. I had covered ALL bases and more. She admitted then that she hadn't read the ad, she had only looked at the photos. She had also initially denied getting the email about the registration, which she also then admitted she had seen.
So, given that yours is for defamation, it may well be worth spending the money and fighting it. It would certainly set a precedence if you won. I'm sure you would have lots of support from the fellow sellers on this forum. Also, as you say, it's not going to cost you anything over a beer and a barbie with a mate.
Sorry for the length of this message 😄
on 24-06-2014 07:09 PM
WOW! That's absolutely insane - honestly people are ridiculous. I always kind of wondered what would happen if something was taken to court over an ebay transaction. It's rotten that you have to cop the court fees, I would be furious!
I once had someone bid $10,000 on a playstation game I was selling (it wasn't rare or anything special), it was obvious they had two accounts and had bid against themselves and I just simply couldn't understand it. I kind of thought to myself well it does say when you bid that you are entering a legally binding contract with the seller - but I figured theres no way it would stand up in court!
on 24-06-2014 07:55 PM
@megs_12 wrote:WOW! That's absolutely insane - honestly people are ridiculous. I always kind of wondered what would happen if something was taken to court over an ebay transaction. It's rotten that you have to cop the court fees, I would be furious!
I once had someone bid $10,000 on a playstation game I was selling (it wasn't rare or anything special), it was obvious they had two accounts and had bid against themselves and I just simply couldn't understand it. I kind of thought to myself well it does say when you bid that you are entering a legally binding contract with the seller - but I figured theres no way it would stand up in court!
I've read about ridiculous bid items in the paper. One was an old BMW in the UK that was basically suitable for wrecking that I think ebay ended up either removing it or removing the bids when it got up near a million bucks. It was one of those humerous ads that made the media and I think people were trying to get their 15 minutes. Another was an ad for a car that someone had taken revenge on their cheating wife and upended several tins of pink paint inside, Again, the bidding when close to 7 figures. Even though they are entering into a contract, I still think it's just an attention seeking exercise.
Did the winning buyer end up paying?
on 25-06-2014 10:17 AM
Ahh yes that's true! You always hear about random things like that in the media selling on ebay for ridiculous amounts.
Nope no payment or contact... I opened UPI case and got back the $250 final value fee I copped.
on 25-06-2014 10:43 AM
@megs_12 wrote:Ahh yes that's true! You always hear about random things like that in the media selling on ebay for ridiculous amounts.
Nope no payment or contact... I opened UPI case and got back the $250 final value fee I copped.
And they copped a strike against their account for their efforts 🙂