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I sold item as pick up only. Buyer has asked that I wrap, weigh everything for a courier? Has also requested that I drop it off to local courier place 20 min drive 1 way. I think it's reasonable I ask for reimbursement of this as have already had to ...
Asking for a friend if that's OK. He bought a digital camera last week, paid for it, the seller marked it as posted (no tracking number uploaded), yet it hasn't arrived. It was 40km from his place in Tassie, so the most it should've taken was 2 days....
messages later, car broken down among excuses given, my question is what are the next steps can I give a chronological ultimatum ? or do I have to hold indefinately as nothing was stipulated in initial invoice ?
Doing the right thing and combining postage for buyer after they had paid for first item and postage label printed, won a second item a week later now items won't fit in 3 kg satchel, need 5 kg satchel, no problem or so I thought. Went to get a refun...
How can I increase the size of my postage labels for printing?I have 'unchecked the enable shrink to fit' box as previously suggested.Neither Firefox or IE makes any difference.Looking forward to some expert advice!
Thought some sellers might be interested in this episode I just had with Australia Post . Sold an item and buyer paid, sent the item and when the buyer received the item it was open and the contents were missing. He contact me and told me that I was ...
I can log on normally to ebay.com.au but ever since i have changed my password, i can no longer sell or revise my items on ebay.com.au. it just send me to confirm you password page and thats it.....keeps asking for the password and goes no further. I...
Hi allThe Defect Rate I believe also applys if you refund the buyer his money.. My Defect Rate currently stands at 2.07% and I believe this will come into effect 20th August 2014 when I will lose my Top Rated Seller status to Above Standard. I am try...
I have my settings set so that anyone with 2 or more strikes in the last 12 months can't bid. I copped an abusive email this morning from a buyer who had demanded I lift my blocks so he could bid and didn't like it when I politely said no, and gave m...
Hi guys Just registered this business account not so long ago. I opened a store, oddly I wasn't asked to put in credit card or anything. Now it won't let me list anything, keeps saying " This listing would cause you to exceed the number of items you ...
A buyer has left me negative feedback with "Bad" left as a comment. The item he purchased was a backpack with a buy it now price, it was brand new and exactly as described in the listing and as shown in the 5 photos. He recieved the backpack within 2...
Does anyone realise that if you are paid for an item into your bank account rather than Paypal you do not get to access the cheaper postage and you cannot print out a postage label. Another great money grab by Ebay.
I closed an unpaid item case and accidentally chose the option to charge the buyer's account with the value of the item being sold. Is there any way to reverse this decision?
My item Photos are not showing up when I am relisting, is anyone else having a problem? Usually they show instantly on the new re-listing, very unusual to just be "greyed" out after an hour or two. Should I be doing anything? Thanks
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