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Pick up via courier

I sold item as pick up only. Buyer has asked that I wrap, weigh everything for a courier? Has also requested that I drop it off to local courier place 20 min drive 1 way. I think it's reasonable I ask for reimbursement of this as have already had to ...

User avatar by Community Member
  • 1241 Views
  • 4 replies
  • 0 Helpful

Scammed? What to do.....?

Asking for a friend if that's OK. He bought a digital camera last week, paid for it, the seller marked it as posted (no tracking number uploaded), yet it hasn't arrived. It was 40km from his place in Tassie, so the most it should've taken was 2 days....

Australia Post Passing The Buck.....

Thought some sellers might be interested in this episode I just had with Australia Post . Sold an item and buyer paid, sent the item and when the buyer received the item it was open and the contents were missing. He contact me and told me that I was ...

User avatar by Community Member
  • 1395 Views
  • 15 replies
  • 0 Helpful

can't sell /revise items since changing my passwd unless i log in to ebay.com instead of ebay.com.au

I can log on normally to ebay.com.au but ever since i have changed my password, i can no longer sell or revise my items on ebay.com.au. it just send me to confirm you password page and thats it.....keeps asking for the password and goes no further. I...

User avatar by Not applicable
  • 342 Views
  • 3 replies
  • 0 Helpful

Defect Rate Question

Hi allThe Defect Rate I believe also applys if you refund the buyer his money.. My Defect Rate currently stands at 2.07% and I believe this will come into effect 20th August 2014 when I will lose my Top Rated Seller status to Above Standard. I am try...

User avatar by Community Member
  • 17092 Views
  • 9 replies
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Blocked Potential Bidders

I have my settings set so that anyone with 2 or more strikes in the last 12 months can't bid. I copped an abusive email this morning from a buyer who had demanded I lift my blocks so he could bid and didn't like it when I politely said no, and gave m...

is this a bug? it won't let me list anything now

Hi guys Just registered this business account not so long ago. I opened a store, oddly I wasn't asked to put in credit card or anything. Now it won't let me list anything, keeps saying " This listing would cause you to exceed the number of items you ...

Negative feedback

A buyer has left me negative feedback with "Bad" left as a comment. The item he purchased was a backpack with a buy it now price, it was brand new and exactly as described in the listing and as shown in the 5 photos. He recieved the backpack within 2...

User avatar by Community Member
  • 338 Views
  • 2 replies
  • 0 Helpful

postage rort

Does anyone realise that if you are paid for an item into your bank account rather than Paypal you do not get to access the cheaper postage and you cannot print out a postage label. Another great money grab by Ebay.

User avatar by Community Member
  • 977 Views
  • 16 replies
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Resolved! Closed item case in error

I closed an unpaid item case and accidentally chose the option to charge the buyer's account with the value of the item being sold. Is there any way to reverse this decision?

User avatar by Community Member
  • 335 Views
  • 2 replies
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Photos not opening when relisting an item.

My item Photos are not showing up when I am relisting, is anyone else having a problem? Usually they show instantly on the new re-listing, very unusual to just be "greyed" out after an hour or two. Should I be doing anything? Thanks