eBay

Replying Message on eBay - Problem!!!! - "null"

Is anyone having this porblem? I reply all my eBay messages using Thunder Bird for the last few years and I never had a problem. Reasonally I have lost a few customers because my reply says "null" and that's it. I asked my friend to send me a message...

Non Paying Buyers Can Not Do An Automatic Setting

Non paying buyers are a huge and out of control growing problem. It has become the way to increase your feedback score at the sellers expence. We have long term buyers that pay once a month , once every two months and we are very happy with these buy...

refund to seller for damaged item prior to dispatch

Inventory function on Seller manager pro

Hi All, Hopeing someone can help with the inventory on seller manager pro. I have 7 items but want to list only 3. When I create the template and list the listing I type 3 available, so when the 3 get sold I may advertise the other 4. How can I do th...

click and send

i have been away for 4 weeks and now find that click and send no longer offer the flat rate boxes in 3 sizes, when did this happen? So annoying as all my listings with postage were quoted on that system. I found the large size great as for $19.95 inc...

item not as described case gone AGAINST buyer, I still have negative feedback

As per a previous post, I recently had a buyer complain about a "faulty" item, which she returned wanitng a full refund including postage.I would have paid, if the item HAD been faulty, it was not, it was in immacuate condition, as described - so I o...

deleting bulk pictures in turbo lister

is there some way of deleting all the pictures in listings in turbo lister? atm i can only do it by going into each listing & right clicking the pictures then delete, it won't even let me select all the pictures in each listing to delete, argh!. I am...

Cannot post links of items scheduled but not live..HELP?

I usually post links of items scheduled into social media for when an item goes live though am unable to for the first time. Has anyone else had the same problem? Links are listed as cgi.ebay.com instead of www.ebay.com..does this have anything to do...

Negative feedback Woes

As a seller I take great care to describe my items as closely as possible and go to the trouble of including 3 or more photos of the actual item. This morning I received a message from a buyer - strongly worded - stating her dissastifaction with her ...

ebay CSR hung up on me when asked about FVF on international postage

Seems like email to ebay option has disappeared. So I decided to open a chat session with ebay on the topic of FVF on international postage. The poor CSR tried to hedge around the issue before hanging up on me.I would encourage everyone reading this ...