How nice of ebay

[dylan11235813]

Hi Dylan,

Thanks for consistently delivering exceptional service to your buyers. We're here to provide you a marketplace where you can sell with confidence. That's why we've taken the following steps during the past month to protect your account:

• Upgraded 77 of your detailed seller rating(s) to five stars

We've already updated your seller dashboard to reflect these changes, which are for transactions made during the past year. When we remove transaction defects, your transaction defect rate may not go down if you had transactions that received more than one defect.

What a load of garbage.....No doubt the scammers that flood the australian site got the same thing enabling them to continue selling......It really does seem like ebay is protecting some now......I think I am going to be sick.....I want all my given ratings or nothing at all.

[dylan11235813]

I thought with the new system my competition from over yonda would be taken out, wishfull thinking.

[clarry100]

We just now received one of these very same messages.

I dentical wording except ours says 306 ratings.

There is no change to our defect rate tho. Its still at 0.96%.

We are on a 3-month report cycle tho because of our sales volume so all the ones they have changed are possibly outside this time and will therefore have ZERO impact on the defects.

I think this is a bit like giving us 1-million free listings that are of ZERO use to us.

Mighty big of them really.

[pennyforum14]

If you offer free postage, the buyer doesn't get to rate you for Postage costs.

If you have a 1 day turnaround and upload tracking numbers within this time, the buyer doesn't get to rate you on Postage time.

If you have a transaction that went throught without any direct communication between buyer and seller, the buyer doesn't get to rate you on communication.

Ebay classes all these situations as instances of "protecting our selling accounts".

[dylan11235813]

They are now selectively removing low ratings for some sellers. They don't have a system that is for everyone and decide who is in or out. If this continues I would love to here what the ACCC thinks.

[dylan11235813]

are you 100% on this?

[dylan11235813]

Also if there is no rateing what is there to upgrade?? upgrade nothing to five??

Upgraded 77 of your detailed seller rating(s) to five stars

[pennyforum14]

99%, there is no such thing as 100% when dealing with Ebay.

[pennyforum14]

Yes, the buyer cannot select a star rating in these situations, and Ebay automatically allocates five stars to the seller.

[cassie135]

I got a thank you email too.

I don't care what they do with my seller account.

I don't intend on using it.

Too much politics for a small seller like me.

They've pretty much lost me as a buyer too, I'm tired of having to sift through the loads of Chinese garbage or check certain requirements everytime I want to search for something in Aus.

I've bought Christmas presents from catchoftheday.

My regular sellers I buy from on here also sell on etsy or facebook so from now I shop with them that way.

And I'm finding a lot of small Aussie business have their own websites I buy from that I never went looking for before.

Ebay can do what they like!