on 21-04-2023 10:39 PM
I sold an item that was paid for upon pick up. I cannot find a place to mark the item as paid!?
on 22-04-2023 08:40 AM
Go to the item on your awaiting payment and postage page and click the dropdown to the left of the item. There will be the option to mark as paid and also mark as sent. You need to select both.
on 22-04-2023 08:41 AM
Just mark as sent and that should finalise it.
on 23-04-2023 10:38 AM
@eol-products wrote:Just mark as sent and that should finalise it.
It needs to be marked as sent too.
on 23-04-2023 11:08 AM
I have a feeling the paid option does not always show as I may have had the same issue.