I Just Risked Getting A Red Dot

[i-love-my-sheep]

Mr 101 feedback who loves leaving negatives for everyone hasn't paid, so I just opened up an unpaid case against him. I should have turned on the unpaid assistant I think, because whoever mentioned it the other day was absolutely correct in that he can still leave me feedback until the case is closed, due to me doing it manually. I sent a reminder invoice yesterday and mentioned that if he'd changed his mind, that was fine, just to let me know so I can cancel the transaction. I also said that if he was still watching other items, to take as long as he needs to complete his purchases, but to let me know. Zilch correspondence since the auction finished on the 24th. I was reluctant to open a case due to his reputation, but enoughs enough now. He's had enough time. 

I just hope that if he does neg me, eBay will remove it, the low DSR that will invariably go with it and the defect (I can dream!!!). If I responded to a neg, would that give me less chance of eBay removing it?

That brings me to a question. If I do decide to use the unpaid assistant, if someone sends me a message to say they are still buying, is there some way to set it up so it doesn't automatically open a case on them?

Still so much to learn......I am SOOOOO grateful for this group! I'm so glad I found this group because I have learned so much in the last few weeks.

[chameleon54]

I,m with J*oono on this one. I used to send all of the freindly reminders etc. but to be honest, just got sick of the time wasters. I now give them a week or so to pay and then just go straight to the unpaid item dispute. Around half pay very quickly, the other half get a strike. When the customer does pay after a dispute has been opened, I send a brief message thanking them for their payment and advising the item will be mailed the next morning. This seems to work very well as none of these customers have ever left negative feedback. I have to admit I never check buyers feedback, so dont know if I have had serial pests but would assume I would have. 

[imastawka]

Blue blob indeed!   Hmmmph!!

I can take a hint.  I shall investigate a new avi    (maybe)

Spoiler

[5kazam]

Thanks for the tip. Question : do I have to install Firefox to get this?

[5kazam]

Just did. Recommended viewing...!!!

[davewil1964]

Firefox add-on

[5kazam]

Ta!!

[cq_tech]

If you do decide to change your browser to Firefox and happen to install this add-on, here's another quick tip: if there are lots of graphics on your page and you don't want them all popping-up enlarged every time you move your mouse, just click on its icon in the menu bar and that will temporarily disable it (adds a red cross to he icon so you know), while clicking it again reenables it.