on 19-10-2023 05:31 PM
The buyer claimed the item was defective. I am still waiting for the return item but eBay full refund to the buyer and closed the case. What should I do?
on 19-10-2023 05:33 PM
Did you supply the buyer with a return postage label, and if so what does the tracking for that label show.
on 19-10-2023 05:34 PM
You could try appealing the decision, but it's very unlikely that eBay will reverse it.