on 13-03-2021 10:28 PM
Please can anyone explain to me why ebay would charge for an item the seller never got paid ? I have been told had sold it but never heard from the buyer , not only not got paid , haven't even been asked for the pick up address , however a fee was deducted from my account by ebay but what it makes more frustrating is not to be able to get an explanation . I find hard to believe this is common practice and ebay still doing business
on 13-03-2021 11:16 PM
Did you bother to file a non paying bidder dispute?
Obviously not or you would have had your fees refunded and the buyer would have been given a strike.
Learn how ebay works before badmouthing them.
on 13-03-2021 11:24 PM
Is it the drill press ? If so that only ended today.
on 13-03-2021 11:41 PM
13th February Padi. Ooops!
on 13-03-2021 11:42 PM
Blame it on the CERISE handbag................
on 13-03-2021 11:46 PM
eBay consider it sold and the seller is charged fees as soon as an item sells
If a 'buyer' does not pay, eBay has no idea if the seller did not open an unapid item dispute
Had you have followed the correct process, you would not have been charged
The 'buyer' has now gotten away scot free to do it to another seller
Buyers not paying is common
and stays common partlty due to sellers not reporting them when it happens
15-03-2021 07:18 AM - edited 15-03-2021 07:22 AM
You are imagining you are only charged a fee once you are paid for an item.
It doesn't work that way.
As others have said, you are charged fees immediately an item is 'sold' on ebay.
Ebay doesn't necessarily know if you are paid or not, especially if you have listed something as pick up only. You may have received cash, for all they know.
But any time you sell something and are not paid for it, you need to open an official unpaid item dispute against that buyer. A buyer is given 4 days after a sale in which to pay but after that time, you can open a dispute. Once the dispute is open, the buyer is given another 4 days to respond (pay) but if they don't, you can finalise it so you get your fees back.
If I were you, I'd see if you can open a dispute, do it now. I'm not sure if you still have time but give it a go.
There are quite a few casual sellers who don't necessarily know how to do this or who can't be bothered and just let it go and yes, in those cases, ebay gets extra fees for nothing, but the processes are in place to get a refund, it is up to the seller to apply.