More Knowledge. More Possibilities.
Seller Centre has answers you can trust for all your selling questions.
Forum Posts
eBay's payment policy is appalling
I've been buying and selling on eBay for 20 years. I've sold over 80 items - most recently, 2 months ago - and have a 100% rating and loads of glowing comments from happy buyers. But eBay have now classified me as a 'new/infrequent' seller who is a r...
Manage Scheduled Listings
My Managed Scheduled Listings keeps showing zero when I have future listings in there. Has this happened to anyone else - wondering if it's a glitch or some problem with my listings?? Has been happening over last two days - occasionally comes back & ...
Resolved! Australia Post announces extended hours, twilight deliveries
Australia Post announces extended hours, twilight deliveries (msn.com)
Insertion Fee VS Listing Fee - What's the difference?
Recently I looked at my account and was surprised to see a fee charged with two different names. $8 for Insertion Fee and $0.11 for Listing Fee. Aren't they the same thing?
Buyer Paid, Fully Refunded, eBay app states ‘Awaiting Postage’
I don’t know what to do.I sold an item with incorrect price and explained to the buyer the issue. Ended up refunding in full but the eBay app is still saying I need to post the item. It also states I don’t need to cancel the order as it is already do...
Heads Up: Sold Items are Re-listing AGAIN
The eBay Deja Vu Glitch: When Sold Items Sell Again (ecommercebytes.com)
What if buyer provided a wrong address?
I sold a camera to a Japanese buyer, his registered address on eBay looks a bit confusing (I'm not familiar with Japanese address), it has all the letters joined together, so I sent a message to the buyer, copied his registered address, asking if thi...
eBay forced a refund for what was really a just a buyer being picky
So, I got a return request for a Funko pop that a buyer admitted he look pretty close up to see this little flaw in the corner of the package. I told the customer that I don't see damage, it doesn't effect the item and that even after seeing the phot...
Impressions droped to nearly 0 from 28 Oct
We normally have daily impressions of 200,000. But from 28 Oct, it suddenly dropped to 0. In the recent four weeks, it was up and down. Most days 0, several days around 100,000. The recent 31 days had a 57% drop. We did not change the advertisement s...
Sales dropped to 1 order a day
I've been selling consistently until about 2 weeks ago. Suddenly it's gone so quietly. Average is one order a day now. This is so strange. I cannot figure out why, even I increased my promoted percentage to 15%.
Resolved! Low Ball Offers | True Value of Sellers
Friendly Note for Buyers & Sellers alike. From the perspective of a little old hobby seller. Sorry if I waffle on, I tend to do this a bit.NOW... eBay does try to educate us on being fair. I like it. It fosters fantastic interactions between people, ...
Shipping charge on order (I am stumped)
Hi all, first time here, but have lurked around for a while. I have a weird thing with an order this morning. Buyer purchased an item for $4.26, and paid $2.50 for Express Postage, order total = $6.76 Now, the shipping options available from my end a...
Payment Holds
Thanks EBAY Your new "Payments on hold" if you dont have tracking!!!!! That is ridiculous my product is 1 single sheet of paper and posted as an untracked letter for $2.00. Now you tell me I have to charge $9.30? for a tracked item. NOT everyone on E...
Resolved! Trying to list item (book) on Ebay AU but all the shipping/weights/sizes are US-centric!
Hello! I haven't sold anything on eBay for aaaaages, but mum wants me to sell some of her books. I logged into my eBay AU account, clicked on Sell / List an item, started filling everything out... but when it gets to Shipping Details, everything is U...
cancelling order
I made a counter offerEbay accepted the item as soldThe buyer then sent a message to request Paypal (outside ebay)Ebay identified a problem; blocked the buyerBut Ebay say item is sold.I want to continue to sell the item.Help appreciated. Thanks
