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Refunds

Hi I sold something on here and the customer asked me to cancel for personal reasons and when i went ahead to cancel it charged her $147 can anybody explain this please

User avatar by • Community Member
  • 92 Views
  • 1 replies
  • 0 Helpful

Didn't accept last bid, didn't realise item had sold!

New to eBay- put item up for auction, I didn't accept last bid- as not high enough for what I wanted- ebay has told me it's sold, when I need to cancel- and relist. Didn't realise once an item is up for auction- I have no control over it.

Managed payments not resolved

I have been contacting eBay for 2 months trying to get the money owed to me since introducing managed payments. They always tell me everything looks ok and have even had an email saying that everything is successful and should receive payment in 24 h...

Buyer wants to cancel orders, do I have to oblige?

I'm just wondering about my obligations as a seller on eBay with cancellations.I've been selling on eBay for a while now and haven't had too many issues when it comes to cancellations, I've only had a handful of people request to cancel after buying ...

Spring Seller Update

2021 Spring Seller Update: Home | Seller Centre (ebay.com.au)

User avatar by • Community Member
  • 225 Views
  • 2 replies
  • 0 Helpful

Resolved! Suspension of ebook

My ebook was suspended because I could not list in the Everything Else/Information Products. as it was not on my webpage.How can I solve this problem

It is funny and stupid, Your payouts are on hold until you update your account details. Please updat

Hi, I am new Ebayer. I got this just after very 1st orderYour payouts are on hold until you update your account details. Please update by 05 Oct, 2021 to avoid further restrictions How stupid Ebay are?I can understand why Ebay want to verify, but can...

User avatar by • Community Member
  • 311 Views
  • 9 replies
  • 0 Helpful

Why the f can't I list an item?

I've sold on ebay for year and just tonight I tried listing an item and the below error popped up - It looks like there's a problem with this listing.It looks like you don't have an updated payment method on file with us. To complete your listing, pl...

Credit Card Chargeback

Hi all, Not sure on what happens here, situation is as follows Ebay member purchases an item from our store, must have used a credit card through paypal to pay for item, either way PayPal set these funds as cleared. This was back on the 28th Feb. Ite...

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  • 1309 Views
  • 12 replies
  • 0 Helpful

Partial Refund

The seller sent me a defective item and I asked for partial refund as it would be such a hassle to return the item. After I opened a Paypalclaim, the seller agreed to partial refund but asked me to close the claim first saying their finance departmen...

User avatar by • Community Member
  • 396 Views
  • 8 replies
  • 0 Helpful

Selling fees are a joke & nothing short of thievery.

Sold $330 worth of items……received $285 by the time eBay took out their fees. Guess this billion dollar company is struggling though & needs to stick its filthy hands in the pockets of all us super rich sellers who can afford to take that kind of hit...

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  • 1032 Views
  • 14 replies
  • 1 Helpful

Australia Post is buckling under the pressure.

email just received for your information:Temporary suspension of Parcel Post collections in NSW, ACT & VIC Temporary suspension of Parcel Post collections in NSW, ACT & VIC As you know, across the country we are all managing the sustained challenges ...

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  • 683 Views
  • 8 replies
  • 1 Helpful

Why have I been charged twice for shipping?

Hey guys! Need some help. I have just received an email from eBay saying a payment is on the way to my bank account - but it is far less than I was expecting to receive. I then realised that I have been charged for two lots of sendle shipping fees. I...

buyer want to cancel there order

A buyer bought a item off me. They now want to cancel the item. I am haoppy to cancel it. But when i go to cancel the item ebay wants me to pay for the item with money i havent yet recieved. This is ridiculous. The buyer wants there money back and eb...

Ebay Invoice

Hi I am new to ebay, I had a listing for Australia which sold to an US account but I have not received any payment or further communication from buyer, and the item automatically removed from listing. Now , I have received an ebay invoice with value ...

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  • 235 Views
  • 3 replies
  • 0 Helpful
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