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Resolved! Buyer disappears overseas?

Here's one I have never had. I sent an incorrect item to a zero feedback buyer, so I said I will send a return postage voucher and he can send it back and get a refund. I asked if he would take a partial refund if the item he got was any good to him,...

User avatar by • Community Member
  • 375 Views
  • 8 replies
  • 0 Helpful

Damage Dispute

After selling some speakers the Buyer took over 30 days to advise they were damaged on receipt and that the speakers didn't work anyway. I requested pictures of the damage, but none which made sense especially given the shipping box showed no signs o...

User avatar by • Community Member
  • 326 Views
  • 4 replies
  • 0 Helpful

Very fair ebay feedback revision process

Here is some praise for ebay, something I have not done very often. But I guess we should give credit where due. I got a negative feedback a few months ago from a buyer who accused me of selling something not as advertised. I appealed that neg with e...

User avatar by • Community Member
  • 516 Views
  • 10 replies
  • 0 Helpful

Resolved! Ebay Flat Rate Satchels and myPost business

Hi all I'm a long time eBay buyer/seller but fairly new to mypost business via Auspost. My question is this:I recently bought some Aus Post Flat Rate Satchels WITHOUT postage paid. They have a window for me to insert my postage label once I've logged...

Customers not receiveing my offers

Hi All, I'm having issues with customers receiving the offers I send. I would say at least half of my customers are not receiving them. I then have to follow up with them, which is time consuming.Has anyone had the same issue, or have the solution? C...

User avatar by • Community Member
  • 144 Views
  • 2 replies
  • 0 Helpful

BEWARE eBay charging hidden fraudulent fees

All sellers beware. Under eBay’s new policies, eBay will charge a fee that you will not be able to see unless you scrutinise your fee breakdown. The fee is known as an “International Fee” and it is charged if the Buyer simply has a shipping address r...

Buyer stated that he doesn't authorize the purchase

I am an Ebay seller from last more than 2 years. I have receive a notification that buyer has paid an amount for an item and have dispatch the item in 3 days. Now the product will reached buyer, but buyer has opened a case saying that they did not au...

Resolved! ID requirements for managed payments

Ebay needs to change it's ID policy for managed payments, I do not have a drivers license or passport and will never have them, I do however have a proof of age card with photo or a Medicare card which should be options.

Buyer not paying

I had a buyer for a product who didn't pay.But it seems dodgy, they joined ebay on the day they supposedly wanted to buy and they have 2 different user names. Ebay sent an invoice and then I did as well and then I also messaged them asking if they we...

User avatar by • Community Member
  • 196 Views
  • 5 replies
  • 0 Helpful

Will GTC listings with sales history remain active and auto-renew even after closing of store?

If I remember correctly, GTC used to be only for eBay stores but is now for everyone.At this point in time, I want to temporarily close my eBay store but I want my GTC items to remain up for sale, active with sales history, and continue to auto-renew...

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