I'm furious - Ebay changed my categories and sales have plummeted!

[jellybirddesigns]

Since the middle of June, my sales have dropped off dramatically. My store had been growing every year and then suddenly crashed. The only thing I did in June was to change my store subscription to a lower level, but then I saw the sales drop off in the first week, so I changed it back up again. 

Yesterday, I went to another browser to search for my items and see if it was a visibility issue. The vast majority of my stuff is in the "Home Decor - Decorative Cushions/Pillows" section. Anyway, I could only see about half my items and was getting rather annoyed that many were not showing up as expected.

This morning, I happen to be doing a bulk edit of some stuff and I notice that many of my cushion covers are somehow now listed in the "Home Decor - CHILDRENS HOME AND FURNITURE - Cushions and Covers"!

LIKE, WHAT THE ACTUAL F*CK EBAY!

I'm thinking that when I did the store change in June, it has somehow re-catogorised my items.

I am so upset by this, as I have been struggling to work out why my sales have been down by up to 60%!

[digital*ghost]

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@jellybirddesigns wrote:

oh how cool - I did not know that!

It never occured to me to ever look at that Search tab - thanks!

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That's my fault, I set the search as the default display for listings on my account, and I'm so used to it being my normal view that I usually forget it's not everyone's default 

Definitely a lot of useful ways to filter listings, and orders as well (the usual 90 day limit applies to orders, but I use it to check if people are using Plus - on my few listings that have it - and to see all orders from a particular buyer in recent history, etc). 

[brerrabbit585]

It's a bit strange that yours will roll over on the 30th but mine on the 1st, but I suppose it shouldn't surprise me that their software isn't consistent, even though it's completely illogical.

I'd like to end and relist a lot most of my listings but I've got recent sales on some and don't want to lose the visibility boost that comes with those sales. I've also got heaps of watchers that seem to be helping in visibility, and I know some of my watchers do eventually buy so I don't want to upset the applecart too much. On top of all that, I've edited and relisted so many times already that I'm really not enthusiastic about doing it another time.

When they changed gtc to relist on the same calendar day it really messed up my listings. Instead of there being a block that rolls over together each day, I might have 20 scattered listings rolling over at different times of the same day.  I thought about making life a bit easier and having nothing that's listed on the 31st of a month but that might be a lost opportunity if everybody else thinks the same way.

[davewil1964]

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@brerrabbit585 wrote:

It's a bit strange that yours will roll over on the 30th but mine on the 1st, but I suppose it shouldn't surprise me that their software isn't consistent, even though it's completely illogical.

I'd like to end and relist a lot most of my listings but I've got recent sales on some and don't want to lose the visibility boost that comes with those sales. I've also got heaps of watchers that seem to be helping in visibility, and I know some of my watchers do eventually buy so I don't want to upset the applecart too much. On top of all that, I've edited and relisted so many times already that I'm really not enthusiastic about doing it another time.

When they changed gtc to relist on the same calendar day it really messed up my listings. Instead of there being a block that rolls over together each day, I might have 20 scattered listings rolling over at different times of the same day.  I thought about making life a bit easier and having nothing that's listed on the 31st of a month but that might be a lost opportunity if everybody else thinks the same way.

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End and relist is why they will roll over on the 30th.

I don't have many multiples, so that shouldn't affect my sales.

[paper-jack]

Or relisting a "pick up only" item and kindly adding postage. Lucky I spotted before auction ended so could cancel and remove Ebay's so thoughtless interference.

[imastawka]

Wow.     That'd make me just a tad shirty.

[davewil1964]

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@davewil1964 wrote:

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@brerrabbit585 wrote:

It's a bit strange that yours will roll over on the 30th but mine on the 1st, but I suppose it shouldn't surprise me that their software isn't consistent, even though it's completely illogical.

I'd like to end and relist a lot most of my listings but I've got recent sales on some and don't want to lose the visibility boost that comes with those sales. I've also got heaps of watchers that seem to be helping in visibility, and I know some of my watchers do eventually buy so I don't want to upset the applecart too much. On top of all that, I've edited and relisted so many times already that I'm really not enthusiastic about doing it another time.

When they changed gtc to relist on the same calendar day it really messed up my listings. Instead of there being a block that rolls over together each day, I might have 20 scattered listings rolling over at different times of the same day.  I thought about making life a bit easier and having nothing that's listed on the 31st of a month but that might be a lost opportunity if everybody else thinks the same way.

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End and relist is why they will roll over on the 30th.

I don't have many multiples, so that shouldn't affect my sales.

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I just checked a few that rolled over on 31 August. They are showing 27 days to go, so it looks like I won't have to end them all. Which is good. I'm heavily loaded on the last day of the month as that makes it easier, in the absence of promos, to decide which ones I will end.

[brerrabbit585]

I ended most of mine from the 31st and relisted them using Sell Similar with the promo that ends tonight (store promo). I left two running and they're showing 27d 10h left, which means they'll roll over on the 1st - unless ebay changes it before then. I should have enough listings this month, thanks to the promo. I've got a lot rolling over on the 30th, thanks to previous promos, and like you I decide which ones to end at the last minute if I'm short on freebies.