I think a buyer has opened a case in an act of revenge

[collectorinreverse]

I sold a few records to a guy with 0 feedback. A month later he bought another record from me, but did not pay.

I sent him messages, but no response, so after a few weeks a opened a NPB case. With in a hours, he opened a case saying that he did not get his first order.

Due to the low dollar amount of the order, I was silly enough not to charge him extra for registered mail. (The order was sent as letter, so there is no tracking.)

I know what ebay policy is in regards to this, because i have no tracking number, I have no protection.

I just cant help but think that this guy got his records, and only opened the case in revenge , because I opened a case against him.

Also, do you think I should let ebay refund him the $12.00, or is it better for me to do it?

It is so frustrating, i send so many records out as letters, every body always gets their records. Why now, why has this guy not got his order? Just seems fishy.

[shiver_me_shrimp]

Did you even ask him to confirm his address? That's the first thing you should do when you get an INR. For all you know, he could have typed it in wrong or fell victim to auto carrots correct.