on โ15-10-2012 01:35 AM
I know express post used to not cover by paypal seller protection but then I saw this.
http://auspost.com.au/personal/express-post-parcels.html
I always use the click and send for my listing suggested by
https://www.paypal.com/au/webapps/mpp/security/sell-shippingrecommendations
so I'm protected
so anyone know where I can get a clarification whether express post can be cover by paypal protection?
Thank you everyone ๐
on โ16-10-2012 01:53 AM
Yes Mandy ๐
That's what I do - get parcel scanned as lodged and retain lodgement receipt as proof of addressee details.
on โ16-10-2012 03:45 AM
Hi phorum_junkie*,
Thanks for your input.
I know what you meant. I only use C&S since it is become available. It's cheap and seller is protected.
This thread is to explore how / why / what kind of / express post can be protected by seller protection.
It reminds me of something. I used to use couriersplease for some of my parcel. The address was written on the box or on the satchel. The driver will then come and collect it and finally deliver and sign when receive.
From what I understand now. is or is it not cover by seller protection? because I can't provide a proof of address details. I used to take photo of the address and the tracking no.
From you understand of paypal seller protection, do I cover by seller protection?
sorry if I sidetracked. regarding to the question. "Is express post now cover by paypal?" I think it's answered. ๐ Thanks everyone.
BTW there's used to have a powerseller discussion board. Is it gone?
on โ16-10-2012 06:55 AM
BTW there's used to have a powerseller discussion board. Is it gone?
no, it is still active, just click DISCUSSION BOARDS, and if you are a powerseller there is an option to click thru to that board.
on โ16-10-2012 09:09 AM
I think Click & Send are much better than Express satchels
As an example, I sent a Click & send satchel before the truck left my AP at 11am last wednesday, it arrived in Sydney Friday to the buyer and i live in Country SA.
Express Post would take just as long so for the extra charge, it's not worth a cracker to me
on โ16-10-2012 10:58 AM
I use my iPhone to video everything I drop into a post box. (along with a timestamp app)
It takes only a minute or two longer and I was recently able to successfully defend a paypal dispute with it along with the express tracking showing as delivered.
Not sure that the video really made a difference.
I probably would have won anyway since the dispute was opened a few hours after the order was made and tracking info updated in ebay. (pretty obvious scam)
The original reason for doing this was so I could show customers that had slow shipping or lost items that we really did post when we said we did.
on โ16-10-2012 11:30 AM
@treasure-hearts
that's interesting. video recording.
I wonder if it work with regular post
๐
on โ16-10-2012 08:04 PM
As click & send is much cheaper than express and there is no question of it having Paypal cover I just don't understand why you would prefer to use express satchels. Some days it would take me half day to video every single parcel even if I had a phone with a camera which I don't.
The problem with express and red satchels is that while they can show in tracking there is nothing to show the actual address they are sent to. If Paypal start paying out for every express and red satchel with tracking it won't be long before the fees double!
Unscrupulous sellers will just send a random nothing to any address in the buyer's suburb then when the buyer asks where there item is the seller says it show in the tracking as delivered and either the buyer loses out big time and probably won't use ebay again or the buyer knows what they are doing and Paypal end up having to make a discretionary payment.
on โ17-10-2012 02:10 AM
@phorum_junkie*
I wish you actually read what we were discussing. No one here saying they "prefer to use express satchels".
it's interesting how perception and assumption blind people's mind.
As I said before we are just trying to explore how / why / what kind of / express post can be protected by seller protection.
In short - to understand more about the paypal system.
*thecatspjs* has pretty much answered the question of this thread.
I agree taking video for proof of address is too much. I wouldn't do it. C&S is good enough for me.
on โ17-10-2012 09:41 AM
The problem with express and red satchels is that while they can show in tracking there is nothing to show the actual address they are sent to.
^^ Simply not true.
Simple to get addressee proof as required by paypal at point of lodgement.
Please read my earlier posts in this thread to find out how.
on โ17-10-2012 12:10 PM
Unscrupulous sellers will just send a random nothing to any address in the buyer's suburb then when the buyer asks where there item is the seller says it show in the tracking as delivered and either the buyer loses out big time and probably won't use ebay again or the buyer knows what they are doing and Paypal end up having to make a discretionary payment.
How's that any different to C&S? They could just as easily send 'nothing' in a C&S satchel.