Jewellery selling

[word_of_mouth_jewels]

Hi I have been selling on eBay for over 2 years, since I moved here from Canada. It was slow at first since I had to build trust but I have always had happy customers and no issues or cases against me. I had one return once but it was over a typo, I wrote 19inches but meant 19cm for a bracelet and the buyer returned it and I paid her back BEFORE I even got the item in the mail, jsut to make sure that she would be satisfied with how the sale went etc. I always get the nicest emails and calls from my customers once they receive their items they always seem genuinely thrilled which is ofcourse pretty rewarding.

Ok so with all this said my sales have gone from brisk to non existant in the past 2 months, my prices have not changed or the items I sell, I am sort of stumped. I know the economy is bad but shouldnt that mean more people would be coming to alternative sales sites like eBay and Etsy for mroe expensive items? Just wondering if anyone else is seeing this as well. The weird thing is my sales outside of eBay have not nosedived, they have been steady if not increasing... This is what makes me wonder if it is eBay specific. I am jsut wondering if it is worth it to keep paying auctiva fees and ebay fees and posting listings if this is commonplace now.

I need to be clear, I have no watchers, no emails, no offers, and if I do get an offer it is a fake offers - those would be offers 1/3 - 18th of my asking price.

Any help would be much, much appreciated!

[flotsam-jetsom]

Your jewellery is beautiful, and obvious to any one who can read the feedback, that each and every item sold has been well and truly appreciated, this does not sound like you are over pricing anything, keep at it,  

[bsal6160]

Not being a jewellery expert but I can make this observation on the jewllery in question. OVERPRICED. No wonder your sales have plummeted and for the other jewellery description. I hope you realise that by stating its layered and 75 mil think it should be 3 inches thick in 18 ct gold. I DONT THINK SO. you probably meant 75 microns, thats about 2 thousands of an inch thick. in other words ZERO gold value.

[rabbitearbandicoot]

Your jewellery is beautiful, and obvious to any one who can read the feedback, that each and every item sold has been well and truly appreciated, this does not sound like you are over pricing anything, keep at it,

feedback from a lot of people who don't know any difference is no praise at all.

It's the same when someone selling fake silver had 2,000 green feedbacks. Why? Because the seller has managed to find 2,000 dummies who are satisfied with the nice shiny thing they receive and leave feedback as soon as they receive it. I wonder how they feel after a few days or weeks when the plate comes off.

At least most of the fake stuff (sterling silver) is very cheap, so, as some have told me, what can you expect? Well, I don't know about you, but I expect to get what is listed and described. I expect eBay, if they are at all serious about making their site safe, to get rid of them.

I do realise, of course, that I am peeing into the wind.

[*sparklz*]

feedback from a lot of people who don't know any difference is no praise at all.

So you really know all those buyers that have purchased from this seller and know they know nothing about what they have purchased.

WOW you must know so many people.

Every item of jewellery I have purchased has been taken to a jeweler before I leave feedback so I know I have got what was described and paid for.

I am yet to get fake diamonds, sapphires, rubies or gold.

So how would you know if these buyers have or have not done the same thing?

[word_of_mouth_jewels]

This is really very interesting! I do most of my selling through my website and have a fairly large facebook following that I sell to as well. It is all in good fun every sale is another month I get to stay at home with my little ones. It sounds like eBa isn't a great place for small high end sellers anymore but it's ok, it was a great starting point when I moved here and now I have the ability to  sales without it so I guess it served it function. This was my first ever post and you guys all seem to have alot of experience in this forum. I thank you for taking the time to respond 😃

[word_of_mouth_jewels]

Hi Rabbit, I am going to let you in oon a secret that has always served me well in my area of specialization - if a sapphire is set in 10k gold, it is a muddy, navy blue, inexpensive one. Same with rubies, emeralds, and diamonds. If you look at my listings, they are not for 10ct. Jewellery is valued based on the clarity and colour of the stones, the skill of the craftsman, and the weight of the gold used in the piece.  I only sell things I would wear, and with all respect, I would never wear the type of jewellery you are describing, and neither would my customers. And please understand that I am not without customers, just without eBay customers as of late. I really am passioante about what I do and this is not a scam, so no, I do not want your site - I am not interested in finding low quality mass produced items to sell as genuine estate peices to trusting customers. If you do not know the difference then maybe I am not looking for advice from you but you are of course welcome to post just like everyone else. 😃

[*sparklz*]

Hi Rabbit, I am going to let you in oon a secret that has always served me well in my area of specialization - if a sapphire is set in 10k gold, it is a muddy, navy blue, inexpensive one. Same with rubies, emeralds, and diamonds. If you look at my listings, they are not for 10ct. Jewellery is valued based on the clarity and colour of the stones, the skill of the craftsman, and the weight of the gold used in the piece.  I only sell things I would wear, and with all respect, I would never wear the type of jewellery you are describing, and neither would my customers. And please understand that I am not without customers, just without eBay customers as of late. I really am passioante about what I do and this is not a scam, so no, I do not want your site - I am not interested in finding low quality mass produced items to sell as genuine estate peices to trusting customers. If you do not know the difference then maybe I am not looking for advice from you but you are of course welcome to post just like everyone else. 😃

LIKE 😄

[rabbitearbandicoot]

LIKE 😄

10k is the standard in some countries like US; 9k is the standard in other countries like Australia.

So what are you telling me? That every sapphire, ruby, emerald and diamond that is in a piece from USA is muddy and low quality? I am sure they will be glad to know that.

There is actually very little difference in the actual manufacture of pieces in those two countries. It's just that in USA they say that anything under 10k is NOT GOLD. Some of the Australia jewellery manufacturers are now producing 10k items for sale in USA, so I suppose they are now using low quality stones in their 10k stuff? Interesting?

[rabbitearbandicoot]

*sparklz* wrote:

"Every item of jewellery I have purchased has been taken to a jeweler before I leave feedback so I know I have got what was described and paid for."

well, you are a very wise person, but, as I said above, there are a lot of people that don't do that.

Tell me, how much jewellery have you bought? I can't see by your feedback. I can see lots of other stuff though.

[dylan11235813]

Not being a jewellery expert but I can make this observation on the jewllery in question. OVERPRICED. No wonder your sales have plummeted and for the other jewellery description. I hope you realise that by stating its layered and 75 mil think it should be 3 inches thick in 18 ct gold. I DONT THINK SO. you probably meant 75 microns, thats about 2 thousands of an inch thick. in other words ZERO gold value.

I think "75 mil" is a unit of some sort. I have only ever come accross the term online when reading tech stuff. It may be microns though.