on โ23-04-2013 10:12 AM
What the hell is it lately with bidders pulling out after they have won the item?
Last week I had 4 items up for sell... one person brought it with no problem but now I have 3 other people saying that "they made a mistake" or "Sorry I cannot afford it"
3 out of 4 auctions wasted!! all that time is wasted!
I almost feel like someone is trying to ruin my small business here. Is it common for bigger business to do this to smaller ones as a way to remove them?
on โ24-04-2013 12:09 AM
Ugh I hate that too! I mean hell even I have to sell things for way under there cost (even wholesale cost) if that's what the person wins it for. I may not like it but I do it because that's the rules of the game. Plus it is nice to have some happy customers, I did get some nice feedback today so it does make it all worth while ๐
on โ24-04-2013 12:13 AM
If you don't want to sell for less than they're worth either BIN or start the auction at the minimum you're prepared to accept.
on โ24-04-2013 03:03 AM
polocross58 when you refused the mutual cancellation ebay would indeed close the case and they would close it without giving the seller a refund of their Final Value Fee which is why they asked you to mutually cancel, you were also free to leave them a neg feedback which would not be removed as the seller could not open an unpaid item dispute once the mutual cancellation was closed.
on โ25-04-2013 11:50 AM
But ebay states "The buyer has up to 7 days to respond to your case.If you haven't heard back after 7 days, you can close the case and you'll receive your final value fee credit." That's under the mututal cancelling transaction.
on โ25-04-2013 11:59 AM
But ebay states "The buyer has up to 7 days to respond to your case.If you haven't heard back after 7 days, you can close the case and you'll receive your final value fee credit." That's under the mututal cancelling transaction.
That is correct,
But if the buyer refuses (as in responds) then the case closes with no refund to the seller and no option for the seller to open NPB -
As to the seller refusing, I am not sure if a strike is given to the buyer or not.
on โ21-05-2013 12:14 AM
That is correct,
But if the buyer refuses (as in responds) then the case closes with no refund to the seller and no option for the seller to open NPB -
As to the seller refusing, I am not sure if a strike is given to the buyer or not.
I opened a case to cancel a transaction and the buyer agreed with wanting to cancel. After 7 days, I closed the case however I have been charged a final fee still,
EBay told me in a message that this wouldn't happen. I have looked at the case and it says that I will not receive a final fee credit.
Why?
on โ21-05-2013 12:51 AM
I opened a case to cancel a transaction and the buyer agreed with wanting to cancel. After 7 days, I closed the case however I have been charged a final fee still,
EBay told me in a message that this wouldn't happen. I have looked at the case and it says that I will not receive a final fee credit.
Why?
Because the buyer did not officially agree to cancel via the link in the request message. by closing the case prior to the 7 days you negated the option to get your fees back, ebay allows 7 days for the buyer to respond to a cancellation request, if they do not then ebay will close it "after" 7 days in which case the seller gets a fee credit.
I recommend to open non paying bidder disputes, its quicker, the buyer can`t leave retaliatory feedback, and the buyer gets a strike.