on โ04-11-2014 04:39 PM
I just got an email saying one of my listings has been ended for brand name misuse. It has already been listed and relisted 7 times now, so not sure what the problem is. They are replacement buttons for Commodore car keys / remote control. We bought them ages ago to replace the buttons on our car keys, but ended up selling the car before we got around to replacing them.
Does anyone have any suggestions on how I can list them without supposedly violating a policy? They were listed as "Holden Commodore Replacement Key Buttons - Grey - VS-VZ". Should I maybe remove the reference to Holden (even though they were bought from Holden originally - but are now out of the original packaging?).
I've never had one of these emails before, so wasn't sure the best way to go about it.
It's just another one to add to the carpy week I've had. First, a bid retraction with the reason "unable to contact seller", despite there being multiple messages between us BEFORE she bid. Then I discovered today that my buyer that returned her item (because it was supposedly cracked, even though there was no evidence of cracking when I put it under my microscope at 200x) gave me a 3 for item description, not the 4 I initially thought, resulting in another defect. And now, this email!
โ04-11-2014 04:45 PM - edited โ04-11-2014 04:46 PM
that department is run by monkeys, they don't have a clue.
If they are holden then you don't need to remove that from the title. Maybe just put holden commodore spare key buttons. The 'replacement' might be suggesting they are not genuine.
on โ04-11-2014 04:48 PM
Thanks Harley ๐
on โ04-11-2014 05:32 PM - last edited on โ06-11-2014 03:47 AM by li.vish
Sure if you supply the part number or proof of purchase as in a picture listing ....
Will help..... remember monkeys use key words...most time it's computer generated .....
good luck ..........
on โ04-11-2014 05:59 PM
on โ04-11-2014 06:11 PM
Or, if you'd like to solve the issue + save on paying listing & final value fees...
...guess who happens to own a VS Commodore & who's key buttons recently wore out, & who's sick & tired of having to cart their shopping around to the drivers door whilst they lock the car, & guess who keeps forgetting to buy new ones
PM on it's way.
on โ04-11-2014 07:10 PM
Reply sent!
on โ04-11-2014 07:12 PM
@blackeye123456789 wrote:Sure if you supply the part number or proof of purchase as in a picture listing ....
Will help..... remember monkeys use key words...most time it's computer generated .....
good luck ..........
maybe change your location to china ..........hahahahaha
Good idea about the change of location!!!
My DH has just informed me that he DIDN'T get them from Holden, he bought them off eBay. GRRRRR! Now I know why my listing got pulled and I fully accept their decision! UGH.
on โ04-11-2014 07:26 PM
on โ04-11-2014 08:14 PM
@i-love-my-sheep wrote:Reply sent!
Excellent seller, great communication & service, many thanks, highly recommend*****