More unwanted enhancements coming

[pnc75]

 From an email just now:

An update to selling on eBay

Coming at the end of April, we're introducing updates to improve our online marketplace and make selling easier. Learn more about the changes and what they mean for you below.

What this means for you

We’re updating our subscriptions for sellers who want more flexibility and control or who sell higher volumes.

This includes a new Pro Starter plan subscription for sellers who use advanced selling features, like multi-quantity and multi-variation listings.

Based on your usage of these selling features, we believe you’ll have the best selling experience with a Pro Starter plan.

• The Pro Starter plan reflects your current selling experience and includes access to advanced selling features, as well as expanded shipping and payout options and additional customer support. 
• This plan has no monthly cost and you will continue to pay final value fees, as you do today.

Free selling

We’re introducing free selling in late April for Australia-based sellers with up to $25,000 in sales annually. Eligible sellers will no longer pay transaction fees when they sell on eBay.com.au, across all categories.

Learn more about selling fees and how your sales are evaluated.

Free selling is intended for sellers with simpler selling needs and does not include access to advanced selling features or scheduled payouts. These sellers will have to buy labels on eBay for eligible items. A Buyer Protection fee will also be added to their listings and paid by the buyer to eBay.

Based on your current selling activity, you'll qualify for free selling.

You don’t need to do anything right now; we’ll confirm your eligibility in late April and explain how you can cancel the Pro Starter plan if you would rather take advantage of free selling. If you choose to cancel, you will lose access to the selling features available in the Pro Starter plan. 

[davewil1964]

They certainly don't expect to lose income.

[davewil1964]

I have thought it through and decided to keep my non-store account for letter postage.

I will reduce my prices to cover the 'Buyer Protection' levy, and will see how it goes.

[twyngwyn]

that sounds like a plan; might have to do the same, and sell in bulk on this account….time will tell…good luck 🙂

[*casey*]

It gets better   -  NOT

The new  changes  are now  mentioned  on Ina's  ecommercebytes  with a link to this thread

https://www.ecommercebytes.com/2026/03/27/ebay-australia-shakes-up-fees-and-policies/

but she's also mentioned this :

"eBay Australia is also banning cash-on-pickup payments and is making changes to its User Agreement"

[*casey*]

It's in the announcement today:

https://community.ebay.com.au/t5/eBay-Announcements/Updates-to-eBay-User-Agreement/ba-p/2645484

 

Payment  Methods Policy

"Only payment methods offered at eBay checkout are allowed.

This policy was updated on 27 March 2026 to reflect that from 28 April 2026, sellers will no longer be able to offer Cash on pickup in most categories on eBay.

Direct contact information can only be exchanged after eBay checkout is complete. This includes asking buyers to get in touch with details of alternative payment methods, instead of paying via eBay checkout.

Cash on pickup may only be offered on listings in Cars, Bikes, Boats categories"

https://www.ebay.com.au/help/policies/payment-policies/payment-methods-policy?id=4269

[twyngwyn]

Good morning - not

What will they announce tomorrow?

If we thought they had their hands in our pockets before…….🤬

[twyngwyn]

From the U.S. boards: 

https://community.ebay.com/t5/Selling/No-Fees-Plan-coming-to-Australia-for-Some-eBay-Sellers/m-p/355...

[domino-710]

Interesting from your link Twyn...........

Can an INAD be opened if you inspect and collect now. ??

[zardoz-au]

Hi all,

The fact that you must use eBay's label system that prevents the use of third party couriers eg Couriers Please, looks anticompetitive.  Having door-to-door service is great especially given my post office burned down a few years ago due to an arson attack and has yet to be rebuilt!

This wasn't an issue until Sendle folded.

I don't like how buyer protection fees are advertised.  So it looks like the buyer now pays the "fees" as opposed to the seller, which looks a bit deceptive.

Could be some work for the ACCC here.

[*casey*]

---

"Can an INAD be opened if you inspect and collect now. ??"

YES

Many buyers also  prefer cash on pick up , not paying until they see the items

Offering Local pick Up

From late April 2026, we're making it easier and safer to sell with local pick up.

You'll no longer be able to offer Cash  On Pick Up For most local items

Returns for local pickup listings should be treated the same as other delivery options. If the buyer returns an item because it's faulty or it isn't as described in the listing, they can return it to you even if your return policy states you don't accept returns.