Hi there,
I'll try to explain this as best as I can; I know this may appear to be a "petty" issue, but I just need some experienced sellers to help me out please!!!
This question has a couple of parts to it.
I've recently started selling on eBay and I noticed other ads asking for cash on pickup/delivery, so I put a similar request in my listings. However, since eBay doesn't allow me to remove PayPal as a payment option, buyers can still pay by PayPal if they want.
I'm trying to give buyers the benefit of the doubt and hope that they didn't see that request... but it's happened a few times now and it is somewhat frustrating. I'm not trying to be tight with money, but to some degree I need to be because I also get an additional PayPal fee on top of the usual Final Value Fee from eBay.
Is there any way, and if so how, to tell the buyer nicely but firmly that they were asked to pay in cash?
Or alternatively, could I perhaps refund the money and then request cash only again before it's picked up?
Also, if a buyer doesn't respond within the time I request, do I just send them another message or is there something else I can do if they put communication off for days?
I hope somebody was able to understand what my issue is and help me ๐
Thanks
