I have just received a negative Feedback, and wonder whether someone with experience would advise if it is worth chatting to eBay to try and get it removed.
Long story (fairly) short. A buyer with too many unpaid items strikes (who could not buy from me) asked me to let him bid. I had previously sold to him under another ID (he had a very memorable address). Initially he bought a few items at auction and told me he would pay in a few days. OK. He then bought a number of items at auction and told me he would pay in 10 days. Hmm, OK I said but no more buying until these items are paid for. Ignoring me he kept adding BIN items but he did pay when he had said he would.
At this stage his Feedback started to go haywire. It appeared he was buying multiple items from sellers – up to 22 items, and then saying he could not pay until some time in the future. It also appeared that some people he did not pay at all – there were very irate RED Feedbacks masquerading as green. By this time he had bought another 11 items from me at auction, and told me he would pay at a date 28 days later. Frankly this did not suit me – I was afraid I was going to turn into one of those sellers he did not pay. So I told him OK but it would have to be my last transaction with him, as I could not afford to wait that long for payment. He did not reply to that.
As soon as he paid I barred him. I then sent him a polite message “I posted your parcel with your 11 card lots today, signature required and with extra cover. The tracking number is XXXXX Thank you for honouring this transaction.”
He left it at the PO BOX for 3 weeks, then picked up yesterday and left me Negative Feedback today “Rude correspondent”. It is the only Feedback he has left for anyone. All my messages to him have been very polite, friendly even – is it worthwhile asking eBay to review the Feedback? If not I could just respond – does something like “I allowed you 28 days to pay – how is that rude?” sound OK?
Advice appreciated. Apologies for the scroller.
