Selling

Resolved! Sendle label/tracking mishap

Hi there, I recently sold a pair of sneakers that need to be authenticated before the funds will be available to me. When sorting out the label situation I clicked the "Sendle free label" for my first transaction. Needless to say, I ended up using Au...

Inconsistent traffic and sale

Just don't understand how it's works. Some weeks I have a very good sales and some... nothing.Is that based on eBay moving you around or may be I am missing something?Your response will be greatly appreciated:)

Having to repeatedly login

I'm having a lot of trouble with trying to verify my bank account in order to receive any payments. I got a message with a link to Verify (I know the 2 micro amounts eBay put into my bank account), but the link simply takes me to a login page. Once I...

advise please - buyer returned an item not in it's original condition

Hi everyone.I would really appreciate your guidance and advise. I guess I am no longer so new to selling, but I still feel a bit like a newbie. I have had my share of buyers trying it on and inventing non existent problems tryng to get a partial refu...

Resolved! No longer a Top Seller because less than 100 items in 12 months?

My friend has had a small ebay store since September 2019, and everything is perfect (no late shipments, no unresolved cases, no disputes, 100% positive feedback and such) but this evening she received an email from ebay saying because she has sold l...

Add store categoreis to left of listing?

HI all. Im trying to improve my listings at the moment. How do you add all my store categories to the left of my listings? As in links that people can click on? I see people talk about Listing frames but i cant find where it is. Thanks all

Abusive buyer misuse of returns - unbelievable distress as a seller

Recently I asked ebay to help me because a buyer chopped the back off a platinum diamond ruby and sapphire pin to wear as a pendant - the wrote in messages they did thisThen...next day they started a return stating it was broken or damagedi had docum...

Are selling promotions ever going to come back @ebayau?

I’m referring to final value fee promotions like this: https://sellercentre.ebay.com.au/promo/c2c-crm-ksa-1003043https://sellercentre.ebay.com.au/promo/c2c-crm-ksa-1003043 This whole year I have not gotten any I’m certain eBay hasn’t made any. They g...

Sign-in issues/refunds - Ebay are aware

For anyone who has not see the latest Tech announcement as of 27th May: We’ve heard that some sellers are facing issues when:Trying to process refunds on the eBay site: They’re seeing the error message saying ‘we couldn't process your refund’. Trying...

How to change profile pic?

I have searched hi and low for an answer to this. Could someone please tell me how I can change my profile pic and background pic? (Not my store logo and store background pic). I've gone to "my account " "personal information " but can't find anythin...

sell is down

hi everyone my sell had dropped so badly form last year and it has gotten worst? any suggetion?

Resolved! How long should I give buyer to make payment after offer accepted?

I’ve never had this problem before so not sure how long to wait.. a buyer made an offer on a very expensive item I’m selling which I accepted but now they keep making excuses and dragging out paying. Is there a time limit or is it up to me how long I...

Resolved! international postage

hi,wondering if any members have had this situation.i live in australia,i had a blueray music dvd for sale which was bought by a guy in sweeden,payment was made to me,the dvd arrived in his country and he says that he has to pay custom fees before he...

Australia Post making me wait 5 weeks before investigating

Hi, I got a delayed registered post article. I posted it on 4th May Sydney to Sydney and it is still delayed. First I waited the 1 week before lodging an online investigation, then they pushed it out until 31 May before doing anything more. Then toda...

Resolved! Genuine or fake email from ebay: "Action Required: Your Listings are At Risk - Add Item Specifics"

I received an email from contact@forbusiness.ebay.com entitled "Action Required: Your Listings are At Risk – Add Item Specifics Now" and would like to kow if it's genuine or not? The email has links to OptiSeller web page which asks for your email an...