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Buyer lying about missing zip in brand new item!1!

Hi, I have had a buyer open up a dispute case claiming that they received my brand new jumpsuit with a tag and that they went to try it on and there was no zipper !!! They even stated that they looked in the bag for it....which makes absolutely no se...

Resolved! Switch off Financial Statement Notifications

Hello,I receive an unwanted email each month informing me that my monthly financial statement is ready. I rarely sell anything, so it normally is irrelevant to me. At the bottom of the email there is a link to update my communication preferences if I...

Resolved! MC113 Your eBay account has been permanently suspended

Anyone have experience with this as a result of creating a new account? I've had two accounts for years (this one for selling, other for buying) and had recently been considering an additional one to potentially serve as my 'store', while keeping sal...

User avatar by • Community Member
  • 6242 Views
  • 14 replies
  • 1 Helpful

does ebay still have a non paymetn dispute centre

21/11 sold a shirt - at a reduced buy it now (bargain) - after direct contact from buyer for the lower offer - however since then no contact no response no paymetn - have sent a reminder invoice and a friendly wake up email - now wishing to go to non...

Resolved! Ship it to where????

I haven't started a thread in the eBay forums for about 14 or 15 years... so here goes nothing! As a regular seller of 21+ years, I have never encountered a situation such as this... so I'm seeking opinions from others I sold an item almost 2 days ag...

Resolved! Slow mail, what to do?

Hello.. I sell handmade cards with incl free postage (so very small cheap items)i have got 3 requests last 2 weeks saying they haven’t received the cards. 1 lady - I have remake and prepared to delivery myself, fortunatey she received the cards on th...

User avatar by • Community Member
  • 319 Views
  • 13 replies
  • 0 Helpful

eBay and my business post importing labels

Hey guys, Is there a way I can tell eBay the weight, size and dimensions of my parcels and that is is not a dangerous good so that when orders are imported, i can just pay and print straight away?At the moment when I import I have to edit every indiv...

User avatar by • Community Member
  • 110 Views
  • 2 replies
  • 0 Helpful

Buyer requirements updated?

This is possibly old news to some of you, but I just noticed that there is an update to one of the buyer requirement, which I think is good. We always had the ability block buyers who had a minimum of 2 unpaid strikes within 12 monthsbut I see that w...

Listing taken down for 'Conterfeiting'

Basically the title. Lsting name was "Metallic Phone Smart Holder Grip Socket Stand Dock Mobile Mount Pop Bracket"The item is a phone mount, listed as Unbranded/Generic, nothing claiming to be a branded product, price was 5.95 which doesn't reflect b...

User avatar by • Community Member
  • 772 Views
  • 8 replies
  • 0 Helpful

Ebay Plus $4 express upgrade problems

I am experiencing a problem with the Ebay Plus Express Parcel upgrade. Low value items that are small and normally ship as an un-tracked large letter class item.Cost Seller $2.20 to post.Same day handling timeRetail price of item is $9.90 Buyer has 3...

User avatar by • Community Member
  • 2462 Views
  • 27 replies
  • 0 Helpful

Unable to create a MARKDOWNS Sales

Hi, I am in Australia and was excited to have the Black Friday Sales on the 26th of November, but Ebay system won't allow me to have one, none of my inventories will appear to be selected to be part of the Sales. Now a week later I still can't create...

User avatar by • Community Member
  • 264 Views
  • 0 replies
  • 0 Helpful

ebay help scammer to scam my item

Order number13-07837-47549Item ID: 275019406620 the statement is "Gift for sell "" after buyer received item, he claimed the warranty is only to 28-08-2022and he bought it 8 Nov 2021... he asked for new reciept with his name so he can claim the new w...

WITHHELD PAYMENTS AND BAD LINKS

Seller fees may be slightly less, but in our case eBay asked us to send some business information and upload a document (even though I have had an ebay store for 14 years and been in business for 40 years) which is generally easy but the link doesn't...

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