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Interstate buyer for pickup-only item paid but failed to arrange courier pickup and opened dispute

We listed a large expensive item for auction and pickup only. An interstate bidder asked if she could have a courier pick up the item if she was successful. We agreed. She later paid and told us she would arrange a courier. We packaged the item, gave...

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  • 488 Views
  • 9 replies
  • 2 Helpful

Buyer keep sending annoying offers

Evening All,I have this persistent buyer who keeps sending ridiculous offers like $5 /$1 for an item I have listed for $40.They started this on Gumtree and now found me on Ebay (same items for sale on both sites).Is there anyway to ban them from comm...

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  • 600 Views
  • 5 replies
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Resolved! EBay refunded INR

Have a problem purchased 21 new old stock ford parts from the US 29/01/22 paid approx USD$770.00 which converted to AUD$1158.00 - Ebay opened a INR case a couple a weeks ago today 19/03/22 EBay has refunded the transaction USD$770 when converted to A...

Buyers not understanding how to combine postage.

Does anyone else continuously have problems with customers not understanding how combined postage works? Example, I get heaps of people ask me if I combine postage (which I do) and then explain that you need to commit to buy each item (but not pay fo...

Postage paid is not what the buyer paid.

So why is it there is no contact with e bay direct ? as the only forum I can contact is here, I sold an item where the buyers price for freight doesn't reflect the Aus post charges for the box size that was on the item ? So when you purchase the frei...

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  • 149 Views
  • 2 replies
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Resolved! Getting an error when trying to purchase shipping labels

Hi everyone!I'm having a bit of a dilemma with purchasing a shipping label through ebay.The buyer has chosen a Click & Collect ParcelPoint address for delivery. I didn't even realise I was signed up for it. Anyway, whether I choose Sendle or Australi...

Ebay introduces fullfillment centres to Australia

Got a call from an Australian ebay rep. today, inviting me to join their fullfillment program, Orange- connex. Looks to be outsourced but another example of ebay squeezing the lemon a bit more, trying to extract a few more fees out of existing seller...

Postage help

I’m new to selling so please forgive me for silly questions!Firstly, when you pay for shipping for an item, does this come out of your account or does it automatically get deducted from the funds received from the purchaser?Secondly, I’m a little stu...

Got my first negative feedback

I received my first negative feedback today. I sold a laptop and the buyer complained that it was hot when charging and hence was defective. The laptop wasn't faulty, its meant to be like that, so it was really buyer's remorse. I accepted the return ...

Can’t print eBay shipping label

I'm trying to print out a postage label but it gives a message: "Something went wrong. Sorry, an error occurred while loading the page. Please try again" I have tried using 4 different browsers but it won't work. Is anyone else having the same proble...

Unhappy with eBay withholding payments..

Hi eBay community. I have been a member of eBay for 5 years now. I have completed exactly 60 transactions with 100% positive feedback, where roughly 15 of those transactions were me being the seller. I have never had any disputes or complaints agains...

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  • 2703 Views
  • 25 replies
  • 2 Helpful