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I can't send an invoice to my buyer

Hi all,I have a buyer that has purchased a bunch of items. I have been trying to send an invoice with combined postage for over 24 hours and keep getting message "something has gone wrong, please try again later"Anyone else having this issue?Suggesti...

User avatar by • Community Member
  • 659 Views
  • 4 replies
  • 2 Helpful

Money hold without posting tracking

"from 7 February 2022, if sellers upload valid tracking for less than 95% of their trackable orders, their payments will be placed on hold. " How dare they hold people's own money. But I expected no less from managed payments. What else..... maybe ch...

User avatar by • Community Member
  • 2315 Views
  • 69 replies
  • 1 Helpful

Dropshippers/3rd party fulfillment sellers seem to be using a new courier often & they are quite bad

Full disclaimer, I care about my money and I don't mind buying from a drop-shipper or an obvious 3rd fulfillment seller as long as it works that's all that matters. But I hate dealing with them when the sell the same products as me.I recently got 2 o...

User avatar by • Community Member
  • 632 Views
  • 2 replies
  • 0 Helpful

Seller with multiple accounts selling same items

Hi All, I am aware of a seller who is spreading his listings (identical) across 2 x seller accounts. I assume the reason is obviously to avoid exceeding selling limits and thus avoid paying fees. What is the best way to report this, there's nothing s...

tracking number revamp

Does any one else feel that the new change regarding the tracking numbers is extreme and never having an issue feel like you have been thrown under the bus with the worst of the rule benders on ebay?There are legitimate reason for not getting your tr...

Funny story

Not looking for help right now, but just saw a post that reminded me of something funny that happened to me in the early days of eBay.I was looking for a Dremel set that usually sold for about $400 and managed to find a man selling them from NSW for ...

trying to contact a seller on the uk ebay site

hi, i'm trying to contact a seller with an item on the UK ebay site but nothing i do will let me. i get blocked at every turn. i have never delt with this seller, it seems to be an ebay block. all i want to know is would he be willing to post the ite...

User avatar by • Community Member
  • 858 Views
  • 11 replies
  • 0 Helpful

Resolved! As a Seller how do I Open a missing item case for lost

G’day have a problem AP has lost my buyers item, I’m in WA was sold to a buyer who is also in WA Perth, Sent 27/01 normally takes 3 days to do delivery WA to WA, but AP misdirected item and sent it to NSW - Parcel has correct address clearly showing ...

Lost item international carrier

Looking for some advice please. I purchased an item from the UK in Nov that has not arrived. Tracking shows it nearly got to me, but was assessed as having an incorrect address (most likely due to label damage I have been told), so it was apparently ...

User avatar by • Community Member
  • 140 Views
  • 1 replies
  • 0 Helpful

Too easy to scam sellers as a buyer

So here it is. The absolute 100% proof that eBay don't give a flick about their sellers. We have been on eBay for many years and have over 10,000+ positive feedback. We are Australian based and we sell engineering tools all over the world. In Septemb...

User avatar by • Community Member
  • 11723 Views
  • 86 replies
  • 8 Helpful

Overhauled seller reports - excellent

As a seller relying on product variants, the new inventory reports that now include variant level detail (including item code) are a game changer for me. Much faster, cleaner reports. Variant level detail have allowed me to import my listing data int...

User avatar by • Community Member
  • 150 Views
  • 0 replies
  • 0 Helpful

Resolved! international customs charges - who is responsible for them? Buyer, or seller?

I recently sold a MacBook Air to an eBay user in Belgium (I am in Australia).After selling the item, I contacted the buyer, to try to help them avoid customs charges.So, not knowing local Belgium customs regulations, I suggested I send as a gift, but...

Update Account Details

Hi, "Your payouts are on hold until you update your account details. Please update by 28 Feb, 2022 to avoid further restrictions."This is shown at the top of my selling overview. I did it by using passport for many days ago but it is still showing. H...

User avatar by • Community Member
  • 245 Views
  • 3 replies
  • 0 Helpful

Cost of Aust Post satchel help

Could a seller please tell me how much it costs to buy one large satchel over the counter? I have looked up the Aust Post site and it says a large satchel costs $15.95 postage plus packaging cost, but I can't see what the packaging cost is. I have re...

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