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New payment holds on non tracked items presents a problem

So I just read the new rules coming in Feb 7. One in particular"If you upload a valid tracking number, the funds for that order will be held until there is a tracking scan from the carrier showing us the item is on the way to the buyer"so my australi...

User avatar by • Community Member
  • 648 Views
  • 8 replies
  • 1 Helpful

GST

Why do I have to pay EBay GST on Postage Costs associated with an item, when I don’t use them as a postage service.I post items from a POST OFFICE and then pay more GST on that same postage cost.

User avatar by • Community Member
  • 814 Views
  • 25 replies
  • 0 Helpful

Why is the Onus of signature on delivery proof on seller?

I sold and posted a $2000 laptop with Signature on Delivery option with Australia Post. Tracking shows status as "Delivered". Buyer claims INR and ebay has ruled against me and asked me to refund. Enquiry with Australia post says the item was "lost i...

ebay keeping seller fees after a return

just wondering if ebay keeps seller fees after a return just as general practise.recently had a item returned due to aust post throwing parcels like the dont give a ,you know.300 dollar item returned broken pretty much unsellable ive lost a lot of mo...

Resolved! Number of Free Listings Per Month - Basic Store

Hi all I'm looking for some clarification around the number of listings I can make each month with 0 insertion fees and only final value fees. I have a basic store subscription which allows for 600 free fixed price listings per month. I sell about 50...

Resolved! Wondering what my rights are

Hi all, I sold a broken radio to a buyer - radio was explicitly described as broken and untested in both the description and the photos. He received it, complained about it being broken, and requested a return because the 'item was damaged or defecti...

User avatar by • Community Member
  • 1259 Views
  • 53 replies
  • 0 Helpful

Buyer opened request after 90 days??

I've just received a refund request for an item was was sent on 20th September! How on earth is a buyer able to open a case after more than 3 months? Low value item and no tracking, but how is it possible?Transaction isn't even in my selling history ...

Bad Buyer

This Ebay customer has bought from me TWICE and both times, won't contact me or pay for the item(s). I send multiple invoices and messages, and receive nothing back. I am frustrated that this has happened twice and there seems to be nothing I can do....

User avatar by • Community Member
  • 480 Views
  • 9 replies
  • 0 Helpful

PayPal Chargeback - WESTPAC thieves

I had my first Chargeback a couple of months ago. After contacting the buyer asking "why" claims had no idea, didn't open the Chargeback. (BS, Westpac confirmed they don't just open Chargebacks for "every" purchase in date range, when CC is "stolen"....

SERIAL NON PAYER

I have a serial non payer who continually wins bids on my item, three times now the same false bid. I have complained as best I can to EBAY with no result. Why has this person, who has no intention to buy the item, allowed to continue to make these f...

User avatar by • Community Member
  • 493 Views
  • 9 replies
  • 0 Helpful
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