New Australian Post RIP OFF

I sent an item in 3 kilo satchel & it was returned to my local post office about 8 days later..

The post office left me a collection card with request for $13.40 return postage charge !!!

The tracking showed the parcel was delivered but there was a problem with either

wrong address (no it was correct address) or the buyer not home & failed to collect at post office...

So where do we stand as sellers? we either retrieve the item & pay the return post fee or refund the seller and leave the parcel

with Aust. Post?

either way we loose...

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New Australian Post RIP OFF


@silver-fox-bullion wrote:

what chart are you using??    if  only the one on auspost website that NOT caluting the zones for my post business but the flat pacel rates.   you need to look at the my bussiness rates where they are charge different to the flat rate system.    


Why would I do that? Flat rate AP parcels are the best deal I can get.

 

If you're sending bullion that's over 5kg, then that is an issue for you. And your buyers. I wouldn't pay for 5kg+ of bullion to be posted. I'd want to weigh it on pickup. There is no way bullion would exceed the size limits for flat rate parcels. 5kg would easily fit in a small box/satchel.

 

As far as farmers morphing into online sellers, at the point of morphing they are no different to any other online seller, and subject to the same rules/restrictions as any other online seller. Spurious argument.

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New Australian Post RIP OFF

If the people are in stage 4 lockdown they're in metro Melbourne and not regional Victoria. That also includes rural areas such as Healesville and Warburton. Of course though, the government will deny that when it comes to providing services like public transport in those types of areas!
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New Australian Post RIP OFF


@davewil1964 wrote:

@silver-fox-bullion wrote:

A lot farmers and country folks also run online business from home or business in country town running business that need to use auspost services day in and out.  auspost needs an overhaul where a postcode does NOT put a business at a disadvantaged.   there was a major on 7:30 on abc not all that long ago.   re the massive issues for business in the metro city areas and country towns that are paying a premium price in alot of the cases for no justifty reason 


So, once again, you reveal your lack of understanding about how AP rates work. The location of the sender IS NOT the trigger. The location of the recipient is.

 

If a farmer is in Colac and sending to Melbourne, they pay metro rates. If the farmer is in Toorak and sending to Colac, they pay rural rates.

 

It's not hard.


Where are you getting this information? the sender/receiver is both the trigger if you are based in sydney and sending to melbourne why would you get metro melbourne rates.

postrates1.pngPostrates 2.png

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New Australian Post RIP OFF

if you are based in sydney and sending to melbourne why would you get metro melbourne rates.

 

You wouldn't, which is MY point.

 

Bumper seems to want to be considered as Melbourne metro, even though they aren't, so they can save on postage to Melbourne metro.

 

I understand how it works.

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New Australian Post RIP OFF

I think they were correcting the other point you were trying to tell us all earlier that on that it off the receiver location which is not the case but of both the receiver and senders location.   The best rate that a sender that falls into the band/zone 2 areas can get is band 2 or 3 rates.   No matter if they are sending to the next town across.   <<<<   this is what business owners are jumping up about.   And the country business owners and people in these weird zones of what is metro of a major city...  

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New Australian Post RIP OFF


@silver-fox-bullion wrote:

I think they were correcting the other point you were trying to tell us all earlier that on that it off the receiver location which is not the case but of both the receiver and senders location.   The best rate that a sender that falls into the band/zone 2 areas can get is band 2 or 3 rates.   No matter if they are sending to the next town across.   <<<<   this is what business owners are jumping up about.   And the country business owners and people in these weird zones of what is metro of a major city...


yes.

 

But them's the rules, and complaining about them on eBay is, at best, quixotic.

 

Maybe address your concerns to AP.

 

And you seem to be the only 'major' seller complaining on the eBay boards. Maybe the rest know that complaining here is pointless, or they aren't complaining because they understand how the system works.

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New Australian Post RIP OFF

 
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New Australian Post RIP OFF

You are selling multi-thousand dollar items.

 

Do you really expect anybody to have sympathy for you having to pay an extra buck or two to post?

 

Or why anybody would think it would be a deal breaker?

 

If you can't absorb even $2 on a $3,000 sale then your business model is flawed.

 

As is that of all those other sellers you allude to that don't seem to have issues with AP.

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@davewil1964 wrote:

You are selling multi-thousand dollar items.

 

Do you really expect anybody to have sympathy for you having to pay an extra buck or two to post?

 

Or why anybody would think it would be a deal breaker?

 

If you can't absorb even $2 on a $3,000 sale then your business model is flawed.

 

As is that of all those other sellers you allude to that don't seem to have issues with AP.


you  make me laugh everytime you post something like this.   this is only one side of our online activity/selling and B if we were moving a $3000 sale lmao  it would not be going through auspost as you can not even insure it most auspost do is around 500.   But via one of our other modes of delivery sources..    

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@silver-fox-bullion wrote:

@davewil1964 wrote:

You are selling multi-thousand dollar items.

 

Do you really expect anybody to have sympathy for you having to pay an extra buck or two to post?

 

Or why anybody would think it would be a deal breaker?

 

If you can't absorb even $2 on a $3,000 sale then your business model is flawed.

 

As is that of all those other sellers you allude to that don't seem to have issues with AP.


you  make me laugh everytime you post something like this.   this is only one side of our online activity/selling and B if we were moving a $3000 sale lmao  it would not be going through auspost.   But via one of our other modes of delivery sources..    


So you're obfuscating.

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