New way for ebay to FEE GRAB

[suitcase_of_memories]

I had a buyer with O feedback from the usa BIN my opium tassle bottle, she has made absolutely NO contact of an sort despite my invoicing & follow up email.

I have just applied to CANCEL the transaction...one of the clauses is as follows : If the buyer declines to cancel the transaction, this case will be automatically closed and you will not receive a Final Value Fee credit.

So I have a phantom buyer & I LOSE both ways & ebay benefits both ways, listing fees & Final Value fees.

I think this is one for the financial ombudsman to be looking at !!!!!!!!

[suitcase_of_memories]

That should read TASSEL bottle, sorry

[peternt2001]

I am not an expert in anything to do with selling, but instead of a cancellation shouldnt you do a non paying buyer dispute instead ? 

[motherbear2003]

I've never senn that before.  But then I rarely cancel transactions; I open an NPB dispute because I believe "you buy, you pay or suffer the consequences"]:)

PS - there are some exceptions:-)

[2106greencat]

Open NPB now and close in 4 days, buyer will get a strike and you will get your fvf credited. eBay are not ripping you off, you just need to follow the correct procedure.

[digital*ghost]

Unfortunately, once you open a cancellation, you can't switch to an Unpaid Item case (you can switch from a UPI to a request to cancel, but not the other way around). The buyer has up to 7 days to either accept or decline the cancellation. If they do not respond at all, you can close it manually after 7 days (up to 30-odd days) and receive the FVF credit.

I would recommend that if a buyer is not responding at all, always use the UPI process. You can use personal judgement as to what kind of case to open if a buyer is communicating and lets you know they don't want to go ahead with the transaction. 

[suitcase_of_memories]

Yes, you are all right, I should have opened the UPI case, but stupidly thought cancelling the sale may be a quicker way to get it back on ebay....that certain backfired in more ways than one.

Still not heard a word from her. She is probably the sister of the woman with the $85.00 one up for sale in the US...mine was 30.00$ cheaper so didn't look good .. but what she didn't take time to observe was that mine didn't contain the bottle so naturally less expensive.

I don't have any more perfume bottles so it will be out of context when I finally get to relist it.

All O feedbackers should HAVE to communicate with seller before being allowed to bid !

[*sparklz*]

Have you got the block in place for members with under 5 feedback that are not verified can not purchase?

[emeraldtarpon]

Still not heard a word from her. She is probably the sister of the woman with the $85.00 one up for sale in the US...mine was 30.00$ cheaper so didn't look good .. but what she didn't take time to observe was that mine didn't contain the bottle so naturally less expensive.

That is an extremely interesting observation...Hmmmmm!

[suitcase_of_memories]

sparklz I have the blocks in place for under 5 feedback so how did she get through is also an interesting question.