Non Payment by buyer

suz4989
Community Member

I recently had a situation where a buyer puchased my shoes but didn't pay. They didn't respond to any emails, and I opened a case against them, then closed it after the nominated time, still with no payment. I thought that the buyer would get this noted against their feedback by ebay, but I can't see any evidence of this. I can see that other people have a had a similar problem, both as buyers and sellers, but no reference to my case. And now I don't seem to be able to leave feedback myself.

 

 

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Re: Non Payment by buyer

Once a case has been closed and you have received your fees back then no feedback can be left,but the buyer will get a non payment strike against there account and you should also put them in your BBL

Message 2 of 17
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Re: Non Payment by buyer

Welcome to the new improved Ebay where the level playing field is somewhat tilted. Two months ago I had the same thing happen from a guy who also had three other non paying notes in positive feedback. I managed to sell the item a month later but am not happy that this guy is still allowed on Ebay.

It is like insisting that they pay for registered post but then they leave you low ratings for postage cost and there is nothing you can do.

Message 3 of 17
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Re: Non Payment by buyer

Well we all know that it's pointless in giving a negative positive feedback as this will eventually be removed by Ebay

Message 4 of 17
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Re: Non Payment by buyer


@haolove13 wrote:

Welcome to the new improved Ebay where the level playing field is somewhat tilted. Two months ago I had the same thing happen from a guy who also had three other non paying notes in positive feedback. I managed to sell the item a month later but am not happy that this guy is still allowed on Ebay.

It is like insisting that they pay for registered post but then they leave you low ratings for postage cost and there is nothing you can do.


had those 3 sellers followed the rules and guidelines, they could have opened an UID and had the buyer issued with strikes.

 

Then if you had your blocks in place to prevent buyers with more than 1 strike against their name, you would not have had to deal with them.

 

Your fellow sellers let you down and caused you inconvenience by not following appropriate procedure.


Some people can go their whole lives and never really live for a single minute.
Message 5 of 17
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Re: Non Payment by buyer


@zelly888 wrote:

Well we all know that it's pointless in giving a negative positive feedback as this will eventually be removed by Ebay


why would anyone want to falsely inflate anyone's feedback?


Some people can go their whole lives and never really live for a single minute.
Message 6 of 17
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Re: Non Payment by buyer

I don't know but they do

Message 7 of 17
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Re: Non Payment by buyer

Those sellers that find buying feedback numbers important - maybe you could outline why the number of feedback that a buyer has received is meaningful to you.  

 

Makes no difference to me as a seller if a buying feedback on an ID that is bidding, or makes a purchase is for 16  or  216   or   716   or 2016    or 10,016 transactions.

Message 8 of 17
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Re: Non Payment by buyer

Makes no difference to me either so why would you ask me this question? All I was stating in my other post was that people shouldn't leave a negative comment in a positive comment as it will be deleted/removed

Message 9 of 17
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Re: Non Payment by buyer

Interesting. I have yet to see mass removal of feedback left for non-payers by ebay.

Just had a peek at some of the feedback comments of the serial non-payers I have struck and I can see that all the non payment comments are still there from multiple sellers.

IMO it should not be assumed thats strikes are not given, as a seller can leave a feedback comment and then close a NP case which automatically issues a strike if payment has not been received is indicated in the process - whether feedback was left or not.

 

IMO it is also fairly simple to get a NP strike removed based on other posters reports.

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