Non paying bidder still bidding

[beli_bond]

I've had a bidder who bid then cancelled then bid again and won on multiple items. 

Then they refused to pay.

The bid on more items.

I checked their 100% positive feedback to find at least 20 positives complaining this bidder is a non payer.

Now I've put in non paying complaints for all the items they bid on.

How many strikes does a bidder get before they are turfed off here?

This person seems have done this so many times.

Also there seems to be more and more non payers. What is going on?

[beli_bond]

Yes sorry that's what I meant.

I opened a non-payment dispute for each item. Closed after 4 days and will get a sale credit. They are supposed to get a strike.

I seem to have a lot of non payers lately. Currently have another 6 waiting for payment after 6 days grrrrr.

[justkidzbiz]

That's one of the big problems with eBay, there is no deterrent for non-payers anymore. eBay do not care one iota how many strikes buyers have, they are free to "buy" at their leisure and think it's ok to stuff sellers around by not paying.

[countessalmirena]

@justkidzbiz,

Have you set your blocks in your Buyer Requirements? The link is here: https://offer.ebay.com.au/ws/eBayISAPI.dll?BuyerBlockPreferences&BuyerBlockPreferences=

The ones in red are the important ones; the others are optional - whatever works best for you as a seller.

  Select requirements  

    Important: Select buyer requirements carefully - they may reduce your selling success. The requirement(s) you select will be applied to your current and future listings, except as noted. eBay encourages you to learn more by visiting the Buyer Requirements Help page.    

---

Buyers with Unpaid Item strikes

☑ Block bidders and buyers who have received   ②  Unpaid Item strike(s) within   ⑫   month(s)  

This requirement can help you avoid bidders and buyers with a history of not paying for the items they have agreed to purchase.

---

Buyers in locations to which I don't post

☑  Block buyers whose primary postage address is in a location I don't post to.  

This requirement can help you avoid buyers who agree to purchase your items without realising you don't post to their location.

---

Buyers with policy violation reports

☑ Block buyers who have   ④  Policy violation report(s) within   ⑥  month(s)  

This requirement can help you block buyers who have been reported to have violated eBay policies.

---

Buyers with a negative feedback score

☑ Block buyers who have a feedback score of   -1   or lower.  (Not really relevant any more, as buyers cannot be given negative feedback, but tick this anyway.)

This requirement can help you avoid buyers who have received more negative than positive feedback from other eBay members bidding on your item.

---

Buyers who may bid on several of my items and not pay for them

☑ Block buyers who are currently winning or have bought    ③    of my items in the last 10 days.

        ☐ Only apply this block to buyers who have a feedback score of    ⑤    or lower.

Consider selecting this requirement if you are selling expensive items and don't want to sell over a certain number to any single buyer. Learn more about how this requirement works.

---

Buyers who haven't gone through phone verification

☑ Block buyers who haven't gone through phone verification.

      ☐ Only apply this block to buyers who have a feedback score of  ☐  or lower.

 When blocked buyers complete phone verification, they'll be allowed to bid on or buy your item. Learn more about this requirement.

---

☑ Apply above settings to active and future listings.

Existing bids will not be affected.

Turbo Lister will pick up these settings after you sync each item with eBay. Third-party listing tools will pick up these settings after you synchronise the tools with eBay.

☑ Don't allow blocked buyers to contact me. (Buyer won't see the "Contact Seller" button on your Q&A page.) Note: Buyers can still contact you about existing transactions, unless you add them to your blocked list.

[justkidzbiz]

Yes I have set blocks in place. My point was more that regardless of how many non-paying strikes a buyer has, they are still able to purchase from the 1000's of other sellers who may not have blocks in place, so it won't stop a serial non payer from buying.

When ebay had the 3 strikes and you're out policy, it at least would stop serial non payers.

[lyndal1838]

The three strikes and you're out is an urban myth.....it has never been in force on ebay although in the past ebay has been a bit more active in removing buyers with a lot of strikes.

[*tippy*toes*]

3 strikes and you're out, I think you're getting confused with baseball.

If you want to see how 3 strikes and you're not out, or 30 false positives is really not that many, click on my feedback score, then my username. Scroll down to "following" and then click on the highlighted link "members". As we are not allowed to mention usernames here, look for the one starting with S and ending in the number 1. The other one (owned by the same member), there are 2 names starting with A. Look at the username that is longest.

The S ID, open the feedback up to show 200 per page and then scroll. It really is a mockery of the system. I would imagine her feedback would be rather low if all those sellers had not left the false positives. I think the genuine positives could have been from sellers who are set up to leave feedback at the time of purchase. I reckon at least half of those sellers would have opened an UPI dispute and issued a strike. It shows how important it is to have blocks in place.

It does appear both these ID's have either given up or eBay finally stepped in and suspended them from buying. Neither account is NARU, so a suspension may only be temporary.

[countessalmirena]

UPDATE: Buyer Requirements have changed.

See this topic for details.

Currently, the Buyer Requirements page (for me) is showing as:

Select requirements  

    Important: Select buyer requirements carefully - they may reduce your selling success. The requirement(s) you select will be applied to your current and future listings, except as noted. eBay encourages you to learn more by visiting the Buyer Requirements Help page.    

---

Buyers with Unpaid Item strikes

☑ Block bidders and buyers who have received   ②  Unpaid Item strike(s) within   ⑫   month(s)  

This requirement can help you avoid bidders and buyers with a history of not paying for the items they have agreed to purchase.

---

Buyers in locations to which I don't post

☑  Block buyers whose primary postage address is in a location I don't post to.  

This requirement can help you avoid buyers who agree to purchase your items without realising you don't post to their location.

---

Buyers with policy violation reports

☑ Block buyers who have   ④  Policy violation report(s) within   ⑥  month(s)  

This requirement can help you block buyers who have been reported to have violated eBay policies.

---

Buyers with a negative feedback score

☑ Block buyers who have a feedback score of   -1   or lower.  (Not really relevant any more, as buyers cannot be given negative feedback, but tick this anyway.)

This requirement can help you avoid buyers who have received more negative than positive feedback from other eBay members bidding on your item.

---

Buyers who may bid on several of my items and not pay for them

☑ Block buyers who are currently winning or have bought    ③    of my items in the last 10 days.

        ☐ Only apply this block to buyers who have a feedback score of    ⑤    or lower.

Consider selecting this requirement if you are selling expensive items and don't want to sell over a certain number to any single buyer. Learn more about how this requirement works.

---

☑ Apply above settings to active and future listings.

Existing bids will not be affected.

Turbo Lister will pick up these settings after you sync each item with eBay. Third-party listing tools will pick up these settings after you synchronise the tools with eBay.

☑ Don't allow blocked buyers to contact me. (Buyer won't see the "Contact Seller" button on your Q&A page.) Note: Buyers can still contact you about existing transactions, unless you add them to your blocked list.

[davewil1964]

That looks the same as what I've had for the last several years.

Except, maybe, they've deleted the phone verification option. I have never used it, so in the spirit of the eBay boards, that means it is unimportant to everybody.