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Phone number in return address

I have a buyer who did not read the description of one of my items and may return it.I just went to update my return address as I recently acquired a PO Box and I noticed that I my mobile number is included and I can't remove it. If the buyer does de...

Resolved! Option of Sorting Listings by Page Views

The option to sort my listings by the number of Page Views (either highest or lowest) is no longer available in the Sort dropdown box, as of some time today. Does anyone know whether this is a glitch, or whether it's permanent? For all its crudity an...

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  • 1632 Views
  • 6 replies
  • 0 Helpful

payment options

why is it that ebay can hold a person to ramsom with the way they can force you to accept paypal as an "option" for payment . i have had a listing removed because i said in my item description that i didn't accept paypal , and item was a local pick u...

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  • 1275 Views
  • 5 replies
  • 0 Helpful

Return 'faulty' item

HI,I sold a phone a few days ago and the buyer messaged me saying the phone is fully functional but there is a problem with the battery. We both agreed on a partial refund for a replacement battery. Now they've messaged me saying the phone is fauly a...

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  • 563 Views
  • 3 replies
  • 0 Helpful

Resolved! Sales Coupon/Voucher

Hello all, Please excuse my total ignorance, but how do I set up a sales coupon for a buyer to present at checkout for discount? many thanks, Melina

Australia Post Boxes and Hot Weather = Oven.

Hi This is my first post but I wanted to remind everyone that the red/yellow post boxes in the street are metal and become very hot during this heatwave and become an oven. Your item or sachel may melt / damage - especially DVDs or Games and your buy...

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  • 7375 Views
  • 23 replies
  • 3 Helpful

Confused and frustrated...

Hi,I recently sold an item on eBay Australia that I shipped to an American buyer, and now the buyer is stating that it is ‘missing parts’ due to it not fitting in her electrical socket (head scratch....) - I have offered a partial refund if over 10% ...

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  • 1476 Views
  • 19 replies
  • 0 Helpful

a massive decline in sales on Ebay

Is anyone else experiencing a decline in sales? I cannot believe how bad it has got, my sales have been reduced by more than half for same time last year, having problems keeping up with relisting fees, only ones making any money is Ebay

Combined postage.

Have any of you guys been having trouble with combined postage lately. I had an email from a customer who said Ebay had tod him that I did not do combined postage which is BS. He bought 4 items off me and finished paying $41 in postage . It cost me $...

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  • 1504 Views
  • 12 replies
  • 1 Helpful

Reply with Offer feature is seriously broken

It looks like eBay have tried to change the Offer function but it is not fully functioning. The Help content and the help desk agents are indicating that you can only use Reply with Offer if Best Offer has been enabled on a listing. This is clearly n...

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  • 546 Views
  • 5 replies
  • 0 Helpful

Asian Sellers Multiple Accounts

Are sellers allowed multipule selling accountsI am a heavy buyer on here and I see many Asian sellers using multipule accounts selling items over and over again.

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  • 498 Views
  • 6 replies
  • 0 Helpful