Non paying ebayers

[petaprettyinpink]

I've had heaps of problems with buyers not paying. I've really had enough because they don't even have the common courtesy to let me know they've changed their mind. Some of them even bid on multiple items and still don't pay. There are other bidders that would have paid and it just wastes my time because then I can't try to sell it again until the unpaid item case is closed. It costs me money to list the item so it's really frustrating. Does anyone have any tips? I don't feel like I should have to put 'serious bidders only' in my listings as I think that goes without saying...

[*bad*angel*]

bitza_this_bitza_that.. it's great that you are looking up policies and reading them. It will be of great benefit to you, as you clearly have much to learn. 🙂

[lyndal1838]

So you do not need help from the boardies any more?

I guess not...you have ebay Customer Service and are now actually reading the rules.;-)

[karenferndale]

I am sure glad then, the sellers I purchased off didn't have low FB blocked.  I have only 13 feedback, all good, but I never would have gotten that fb if I had been blocked because I was new.

Phone verifying ... well I rarely give personal contact details to a website if I don't have to.  Ebay didn't need my phone number for me to buy things, so why would I give it.

[lyndal1838]

Didn't you give your phone number when you joined ebay Karen?

Why is it such a secret?

[koalablue12]

as you say bad, great benefit, let's hope 'mens choice' reads a bit as well.

[koalablue12]

karen, you did the phone verifything already, we all do, or we don't survive on here. 🙂

[*bad*angel*]

Same person Koala isnt it?

[koalablue12]

B-)

[mdejour]

I have to agree with you in that I've also had several buyers over the last few months not pay for items and its so frustrating.  

Tonight, after sending 3 friendly reminders and hearing nothing, I asked for the buyers contact details.  When I called, the buyer was very rude and said 'if I'd have wanted it I'd have contacted you' and slammed the phone down.  This completely took me by surprise as she'd bought the item outright so wouldn't you think she wanted it!

I try to do the right thing by everyone and give them a chance as we all have busy lives but just by common courtesy, wouldn't you just contact the seller and say you've had a change of mind?  I know I would if that were me.

Also, the only thing you can do is then open up an unpaid item dispute.  Meanwhile the items no longer listed and anyone who was looking at it has now disappeared.

I know you get your fees refunded but its such a lot of time and energy wasted and then to get spoken to like that really takes the cake!

Sorry I haven't been on here before but just needed to vent!  Hope that's okay to do that in this discussion.

[davewil1964]

It is considered poor form to drag up month's old threads, especially if it's just to vent.

There are current threads about this issue, mainly because sellers won't use the tools eBay provide them with to avoid non-payers. Serial ones at least.