Can I ask please, I have a customer who has purchased TWO items from me that were via auction and ended a few days apart. I communicated and buyer replied at the end of the first auction that I would wait for payment on the first item till the 2nd auction was finished, so if in the case she was successsfull on both I could then isssue invoice for both items and combine postage for her, which she agreed to do. Fast forward to now, neither items have been paid for, no contact to my messages and although I have been sucesfull in lodging dispute with Ebay for 1st item, i can't seem to be able to do so on the 2nd item? Is there just not been enough time or can only one item be lodged at any one time? I have a second chance option which I would like to offer, so how long do I have to wait to be able to do this? Any advise appreciated. Thank you
