Overdue Express Item

Last Monday 27th we sent an express post 500-gram satchel.

It was within the express network so should have been delivered next day, but tracking showed in transit.

I contacted the buyer about it but have had no response.

 

A week later and tracking still shows in transit.

I guess no news is good news as the buyer has not said anything.

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Overdue Express Item

If there is a problem they will contact you. Believe me you are putting ideas in their heads by doing that. Stop contacting your buyers regarding late or missing parcels.
Message 2 of 7
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Overdue Express Item

Did you remember to sign the declaration on the front.  I know I've forgotten to do that a couple of times, then it goes normal post.

Message 3 of 7
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Overdue Express Item

Yes I did sign the front. My local PO always double check that I have done that.
And you are right Harley. I do need to stop doing that.
I'm sure they will complain soon enuff if they don't get what they paid for.
Message 4 of 7
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Overdue Express Item

I did this when I first started selling I am positive I cost myself money.
Message 5 of 7
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Overdue Express Item

Last Monday 27th - should that be Tues 27th? Monday was Australia Day.

Message 6 of 7
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Overdue Express Item

Yes you're right am*3. Don't know where I got Monday from. Must have been thinking first day of the week and typed Monday. Sorry. LOL.
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