07-07-2016 08:57 AM - edited 07-07-2016 08:59 AM
i sold my item and it said "print Postage label" i thought i would just print the address but it charged me postage I never used it and also canceled it Yet in my invoice its still charging me $19! How to i stop it
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07-07-2016 12:15 PM - edited 07-07-2016 12:16 PM
you get charged. you canel it, then get refunded 25 days later. No real reason for the delay than to put people off cancelling them, or at least double check before proceeding.
one reason i post ASAP after procesessing in case someone wants to add more after processingt it.
on 07-07-2016 09:32 AM
07-07-2016 12:15 PM - edited 07-07-2016 12:16 PM
you get charged. you canel it, then get refunded 25 days later. No real reason for the delay than to put people off cancelling them, or at least double check before proceeding.
one reason i post ASAP after procesessing in case someone wants to add more after processingt it.
on 08-07-2016 03:41 PM
@hugh_master_of_technology wrote:i sold my item and it said "print Postage label" i thought i would just print the address but it charged me postage I never used it and also canceled it Yet in my invoice its still charging me $19! How to i stop it
In selling manager pro you have 'Manage postage labels' in there you can cancel the label takes a bit to get credited back.Not sure what there is in normal ebay view but hopefully someone will say.
08-07-2016 03:45 PM - edited 08-07-2016 03:46 PM
Here is the link to manage your labels
http://my.ebay.com.au/ws/eBayISAPI.dll?MyEbayBeta&CurrentPage=LabelManagement
Edited to note - I hadn't spotted the link in the post above this one until after I posted
on 08-07-2016 03:45 PM
"Manage postage labels" is in the ordinary selling options as well
on 10-07-2016 12:38 AM
It gives a period of time before refund to make sure you don't use it.