Payment for ebay purchase can't be made via iphone

[munchkin83munchkin]

Have problems occasionally with buyer not being able to make payment via their iphone.  I recall reading on here once that it has something to do with an app that they are using??  Most people just end up hopping onto computer and pays this way...but I have a buyer who doesn't own a computer & only has iphone. Can anyone tell me what I can advise them as to how to overcome this problem?

[clarry100]

They will need to use the web browser on their iphone to go to the classic site.

That way they don't use the app. It is very buggy.

[munchkin83munchkin]

Thanks so much!

[davidc4430]

and they keep calling them 'smart' phones

i'll stick with mu stoopid puter on my stoopid desk

Spoiler

[davewil1964]

The phones ARE 'smart'. The people who wrote the app, on the other hand, obviously aren't.