Paypal emails not coming through

Anyone else. Had 3 sales today and they all showed paid in feebay - but no payment confirmation from paypoo ????? 

Message 1 of 17
Latest reply
16 REPLIES 16

Re: Paypal emails not coming through

Just sold 2 seperate items this morning, and this no email from PayPal,  yet I got an email after transferring money out.  So it appears to be just payment notifications

Message 11 of 17
Latest reply

Re: Paypal emails not coming through

Same here. An early moring sale with nothing from PayPal but the payment is showing in our paypal account so we can send it out.

Message 12 of 17
Latest reply

Re: Paypal emails not coming through

Great so its not just me. Sold several things yesterday and no emails and again today ... 

Oh well I would rather no emails than no sales (and they are pretty rare these days too ) 

Message 13 of 17
Latest reply

Re: Paypal emails not coming through

Another payment in PayPal this morning, but again no email notification 

Message 14 of 17
Latest reply

Re: Paypal emails not coming through

Same here, last 3 sales have not had an email come through.  This is about the third period of time this has happened this year.

 

My theory is that their emails are being blocked by either outgoing or incoming server spam filters which have had updated software from Cisco which have a monopoly over this industry, as I've had a lot of email delivery problems this year due to over-enthusiastic filtering of order-related emails.  It can take months for Cisco to fix problems from individual requests, but I imagine they'd work faster for PayPal.

 

My theory is backed up by the fact that their email formatting has changed several times over the past few weeks, from pretty HTML changes to becoming simple and messy line-by-line layouts.  I don't like the new format, it's very messy to try and read.  But changing the format several times is what I had to do as a web developer to work with Cisco's filters.

Message 15 of 17
Latest reply

Re: Paypal emails not coming through

I think mine is playing catch up today. Getting all the notifications on the phone
Message 16 of 17
Latest reply

Re: Paypal emails not coming through

Yes, same for me, Paypal email are coming in about 48 hours after the item sold.

 

Which is annoying, because I always check Paypal emails to see whether the address is the same as the eBay address for the buyer, which it sometimes is not.

 

For the past couple of days, I have had to log into Paypal to check thatt he addresses match on every transaction.

 

Hope they get their act together soon.

Message 17 of 17
Latest reply