Postage Calculated incorrectly?!
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on โ09-10-2017 12:26 PM
I'm super annoyed right now. I listed a medium-sized box of toys on ebay last week, which (thankfully) got a few bids. I packed it up and weighed it, measured the box, and all that jazz, and then entered it into my listing. It sold over the weekend, and so I go to print my labels this morning for the weekends sales, and notice it's saying $7.95. No way in hell that's a $7.95 parcel, and I knew that for sure from inputting the same dimensions and weight into the Auspost website. So I can't use my label, and I'm out another 7 bucks or so, which is half of my profit on the listing before fees.
Now I know what you're thinking. I screwed up the input on the listing. Nope, because my listings default to no tracking if the settings don't save, and it still says parcel + tracking, so it definitely saved. I distinctly remember setting up this listing, because it was the only boxed item I sold that batch, so it was different to all of my other listings, for which I used a padded envelope. I only used the stupid calculator because when the weights go up, rates can vary, so I didn't just look it up and input flat rate like I have been lately.
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Re: Postage Calculated incorrectly?!
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on โ11-10-2017 02:56 PM
Most of my items tend to be well under 500g, so if on occasion a 520g item ships in a 500g satchel...I figure AP is still ahead overall ๐
NEVERMIND ON TROUBLES!!! LET'S DO HOBBY!!!
Re: Postage Calculated incorrectly?!
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on โ11-10-2017 05:45 PM
I too have been shafted by Ebay's non-sensical postage calculator, and to prevent this, I have sometimes put a ridiculous weight in the listing, if the buyer is too impatient to wait for an invoice, they would have paid too much. Once I have actually worked out the proper postage, I refund the excess.
Re: Postage Calculated incorrectly?!
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on โ11-10-2017 08:51 PM
Don't you then pay excess fees, as postage is now included in the total of your Final Value Fees? Refunding the difference usually isn't taken into account, you're charged based on what you invoice and is initially paid.


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