Postage Perception

[jellybirddesigns]

When I have a buyer who purchases 2 of my items, I sometimes send them in a plain envelope as a parcel which costs $7.95 and I get a tracking number.

Today I discovered that the Yellow Express Post envelope costs exactly the same as a parcel - $7.95 and of course you also get tracking.

So, my question is - if you were a buyer and you received an Express Envelope, would you immediately think - "I didn't want Express Postage - I want to have just paid for regular postage!"

I guess it's all a matter of perception of value, and I'm keen to use the Express Post service, but I just don't want to invite any negative comments about postage.

I hope that all makes sense, lol.

[ozstockman]

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@cushioncovers wrote:

Digi, are you sure that they're only for documents?

I'm looking on the Aus Post website and can't see anything that specifically says so.

It only says that the max weight is 500g and the thickness is 20mm.

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No, it says "Documents only" right on the envelope and it is actually not allowed to use it for anything else..

You can try to use it for anything else but there is a chance it won't be delivered or you will be asked to pay for a normal express parcel instead.

[redders_60]

My daughter received a T Shirt Express Post 500g satchel from Sydney on Friday. It was folded over & over to 1/4 size along the length of the bag - just the address was showing, but still came express to Melb & it wasn't a document nor paper.  I'd not have chanced sending anything that way - but it did arrive promptly! (& no my daughter didn't pay for Express Post)

[davewil1964]

Parcels are different K.

Express letters are for documents only.

[jellybirddesigns]

Thanks all for your responses.

Fortunately I have never sent my items as an Express Post letter option - it was just suggested to me last week when I went in as a way to get stuff to my buyers quicker.

The girl must have forgotten that it was for docs and media only!

[redders_60]

It was an envelope not a satchel P - just a folded up one. Not a baggie. My brain must have gone to lunch without me when I typed my reply!