Question for DigitalGhost or PhorumJunkie.....

[5kazam]

.....as you both appear to know the ins and outs of eBays Site Map, T&C's, etc., can you please help me out here.

I am trying to close an eBay account.  There is no money owing, I've transferred all unsold listings elsewhere, so the ID has nothing there.

I ACTUALLY READ about closing an eBay account, and clicked on the little blue link 'Close your Account' > Request to Close your Account - which only took me to Customer Support.  <To help us connect you with the right Agent , blah, blah - and all the Selling options.  But there is nothing within those options about closing an account.

Is there something I'm missing, or do I actually have to contact CS to organize this?  I figured it'd be quicker to get an answer from one of you than have to ring CS!!

BTW, I understand that an account is not immediately closed, however, I do want to get the wheels in motion.

Your assistance to get me out of here will be greatly appreciated.

[kopenhagen5]

I know I am neither of the above mentioned but try this in the meantime.

http://cgi1.ebay.com.au/ws/eBayISAPI.dll?CloseAccount

[digital*ghost]

I personally have never gone through the process of closing an account, so don't know if there are any particular nuances to it, but if it doesn't seem to be working from the help pages, I'd probably try it from the account itself (possibly also after clearing cache and cookies, or from a different browser, sometimes eBay gets confused about which account is actually logged in).

If you click on Account in My eBay, at the top right should be a 'Close My Account' link which will hopefully work - I haven't seen or heard anyone mention having to get CS involved in the process, at any rate.

[5kazam]

Thanks to both of you.  I'll give it a try and see if I'm successful.

[5kazam]

Okay, forgot that part in my original post - Account, TRH 'Close My Account' - which only takes me to the Help page, and then what I wrote above.

Seems there is currently no way out of here!!!

[digital*ghost]

I'm guessing that maybe they've broken some links with all the updates in the help pages lately. Or it's just your typical day at eBay - mazes that lead everywhere and nowhere at the same time.

I'm a little too chicken to test the links on any of my accounts, as knowing my luck it'll close everything up without asking me to confirm anything.  So the next best last thing I can suggest is to try CS and see if they can do anything. 

[curraone]

i'm too chicken too - but I am not DG or PJ so I probably don't know anyway

what happens when you click  http://pages.ebay.com.au/help/account/closing-account.html  ?

[5kazam]

That one comes up as 'page not available'.

[5kazam]

I think I'll leave CS to a 'quiet' time tomorrow.

No wonder people get frustrated, when links are broken, and the 'help' pages are anything but!!

Thanks to all for trying to help me out.

[curraone]

tThat's funny, when I used it from the SITE MAP - MY ACCOUNT, it took me into the help section