on โ29-11-2021 02:08 PM
Sold USED 40+ yo furniture for PICK in original condition (i.e. no modifications) - with many photos of wear and tear - on arrival purchaser invoked 'not as described' and said there was more damage than shown in photos - I also contact ebay to report the buyers bullying tactics - after a long process ebay (as everyone told me would happen) awarded in the buyers favour and told me to return the $3,000 and collect the goods (1,700kms away). I contact the buyer and he says ebay says he can keep all the goods because he paid $1,000 in freight (the lounge was, in his email valued at $2,000 and the table & 6 chairs at $1,000) - effectively giving the goods for free. Surely this is theft as he hasn't actually paid for the goods and will not return them (he is using the lounge an told us intends to sell then table). I advised ebay that the buyer will not return the goods - the email response from them is unreadable - and they have since withdrawn the money from my bank account. Does anyone know of a law firm out there with experience dealing with ebay that can help with this? Also has A Current Affair or similar ever done a report on how vulnerable sellers are in this market?
Solved! Go to Solution.
on โ04-12-2021 10:52 AM
on โ04-12-2021 10:53 AM
Yes, it is strange. She said that BOTH the buyer AND eBay told her that.
on โ04-12-2021 11:22 AM
Wow wee - thank you !!!
on โ04-12-2021 11:24 AM
Just to add - this whole thing seems like a well thought out swindle. Not many buyers would have been able to achieve what they have without some serious thought on how to get away with it.
on โ12-12-2021 02:59 PM
Well hello, just to let you know - Ebay has decided to offer a one time settlement of this situation, which I am reluctantly accepting to clear my plate, but it bugs me that this could happen to someone else. Also the table and chairs have been relisted $799.00 (using some of my photos!) so much for it being useless! Thank you all for your help, wishing you all the best for the coming festive season.
on โ12-12-2021 03:11 PM
I was just thinking of this today.
Does the settlement cover your loss completely?
on โ12-12-2021 03:46 PM
Yes - I have never returned the original amount (sale less fees).
โ12-12-2021 03:50 PM - edited โ12-12-2021 03:51 PM
can we have item # for table & chairs, please?
Does ebay know he's listed them?