Return request opened, item never received back, but Neg. point remains in the seller acc. ?????

The return request was opened and approved 40 days ago'. The item was never returned to me. But when I called eBay about the negative point in my seller performance account, they said the negative will stay. I am selling on eBay from 1999 the last update to eBay policies is the worst one ever.

 If the return request was closed by eBay because the item was never returned, shouldn't be a negative point in our seller account automatically be removed? According to eBay seller support No. So anyone who want's make damage to our seller account can do it by simple opening the return request case and not doing anything afterwards. Tha's not right PERIOD!

Message 1 of 11
Latest reply
10 REPLIES 10

Re: Return request opened, item never received back, but Neg. point remains in the seller acc. ?????

i'm expecting the BBL to be scrapped in the next 'lets wreak havoc on the sellers' list of great ideas from the feebay ideas department.

Message 11 of 11
Latest reply