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on โ17-10-2013 06:42 PM
I sold a dress on the 6th October now the buyer wants to return it as it does not fit. Am I obliged to accept her request and have the dress returned and the money refunded? The dress had the right size and measurements. I posted the dress out on the 7th October, so it has been over week since she has notified me
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on โ17-10-2013 07:04 PM
Are you obliged to?
No
Unless your terms and conditions say that you accept refunds in this instance.
Some people can go their whole lives and never really live for a single minute.
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on โ17-10-2013 07:05 PM
If your listing states no returns then as long as the measurements are correct then you do not have to accept a return however I consider it good customer service to offer a return of item price only if a buyer returns an item in the same condition it was sent in. I also offer the alternative of using my description and photos if they want to resell it to try and get their money back.
It says in this book I am reading that by 2065 80% of women will be overweight.
See what a trendsetter I am?
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on โ25-10-2013 10:57 PM
Many thanks for your answer. It has been resolved.
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on โ25-10-2013 10:58 PM
Thank you for your solution, the matter has been resolved and I am happy with the outcome at the moment

