Review

hun-9766
Community Member

I had a bad review from someone who said that I didn’t say the item was for kids in the headline. I did however write it in the description.

if she didn’t read the description, why should I get a bad review?
what can I do?

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Re: Review

quite possibly, it would be nice if you got an alert to negs.  I had one a few months ago,  I have heaps of sales, but don't watch the feedback so it slipped through for a couple of weeks.   Similiar situation actually size of the item was in the description, but they thought it was small for the dollars.  I ignored it,  no point calling them a turkey in reply.   I don't believe in the old saying the customer is always right,  but it reflects badly on you if you call them an idiot.

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