@ken.1803,
I will be honest here, and say that the description you gave could be misread because of the lack of punctuation.
FRENCH CLOCK needs cleaning has pendulum and key,a nice movement ,TLC wouldn't go amiss,was cleaned 50 yrs ago by jeweller, last time it was looked at ,,been in storage since and it has lost its hands somewhere along the way at present not working
Had you written, "FRENCH CLOCK, needs cleaning. Has pendulum and key. The movement is nice. TLC wouldn't go amiss, as this was cleaned 50 yrs ago by jeweller. That was the last time it was looked at; it's been in storage since then, and it has lost its hands somewhere along the way. At present, the clock is not working", it would instantly have been clearer.
If the buyer is correct in saying that the workings were rusty and that there was a crack in the back of the case, you should have included that information. That's important information for the buyer to know before purchasing.
Also, you didn't include a condition description for this clock. This field is to "Provide details about the condition of a non-new item, including any defects or flaws, so that buyers know exactly what to expect." Because it was "not working", I strongly suggest that you ought to have filled out the Condition Description box with that information.Something like this: "Not working. Lacks the minute and hour hands. Needs cleaning. Workings look a little rusty. Slight crack in the back of the case. Please see photos for details."
Then in your item description, you could have said, "FRENCH CLOCK. As stated in "item condition", it is not working, and requires cleaning plus new hands. However, its movement is nice, and the pendulum and key are present. This was last cleaned 50 years ago by jeweller. That was the last time it was looked at; it's been in storage since then. Some TLC should bring this clock back up to working order, and as you can see from the photos, it's a charming piece even with those few flaws which careful restoration should be able to remedy."
I must say too that your photo of the back of the clock is awful. How can anyone see anything from that? If there was a crack, it would be impossible to see from that blurred image.
Well, back to your question about the buyer. No, the buyer isn't going to be banned from eBay. While it's unpleasant and rude of him to send abusive profanity to you, and you can report him for that, he is also feeling cheated. It's only because you listed the clock as pick-up only, and the buyer presumably arranged freight (or at least didn't pick up the clock himself) that you're safe from an eBay dispute.
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