on โ16-01-2025 11:14 PM
How ridiculous, l sold a painting on eBay .Say it was $3,000 .EBay put my payment on hold & l had to wait 30 days for my money .
I had to pay courier $100 to post the painting , then l contacted the buyer on the eBay app & he was very happy with the painting & put that on our communication between one & other on eBay app.
I could not ring eBay in Australia, l was put through to the Phillipines .That person could not make a decision to pay me my own money , THE MONEG WAS ON HOLD FOR 30 days !
this is absolutely ridiculous, l need theMONEY !
I had bills to pay & l had to wait over 4 weeks for MY MONEY & you CAN NOT EVEN TALK TO ANYONE AT EBAY . No one from eBay , rang me , to explain , why my money was still on hold , when the buyer was happy with the painting withinn7 DAYS 7DAYS , can you imagine how FRASTRATED I WAS RAGING ๐ก!
IS THIS GOIBGVTO HAPPEN AGAIN ???
TONIGHT A BUYER WANTS TO BUY ONE OF MY PAINTINGS FOR $3,500 & l am not Going to Sell it !! IF I HAVE TO WAIT 30 days again for my money !!
I cannot talk to anyone at ??? ??? EBay ?
to ask am l still going to be PUT ON HOLD FOR 30Days , l believe eBay are making money out of my money over 30 day period !!!
on โ16-01-2025 11:19 PM
You agreed to that when you listed your items.
eBay sees you as a new/infrequent seller, hence the holds.
By the way, you're lucky eBay allowed you as a new seller to list expensive items like that.
on โ16-01-2025 11:38 PM
New seller or not, ebay can also place payment holds for high priced items and also for unusual trading patterns.
So as a new seller + high priced item, I would expect an ebay hold on funds to continue. It is a security measure to weed out scammers and fly by night sellers, don't like it, tough, ebay do not care what bills you have and will not take that into consideration when deciding to release funds early.
To have funds released early, you need proof of delivery (tracking) and + feedback from the buyer, before ebay will even consider releasing funds. You can then contact ebay and request funds be released early, but it is solely at ebays discretion.
Note: messages from a buyer are irrelevant and do not count as + feedback.
on โ17-01-2025 01:13 AM
IS THIS GOIBGVTO HAPPEN AGAIN ???
yes
on โ17-01-2025 01:35 AM
I don't understand the point of your post. You come here and yell at other members because eBay did exactly what you agreed for them to do??? That just doesn't make any sense to me.
What, pray tell, were you expecting? You agreed to the payment hold, and that's precisely what you got.
I see no issue.... move along people... nothing to see here... move along...
on โ17-01-2025 01:59 AM
Kindly stop yelling at other members
The holds apply to all new sellers, including you
You agreed to the holds when you listed
Yelling at people here will not change that
Nor will contacting eBay, nor will contacting the buyer
Rage away, the terms you agreed to really actually do apply
โ17-01-2025 04:05 AM - edited โ17-01-2025 04:06 AM
https://www.ebay.com.au/help/selling/getting-paid/registering-seller?id=4792
OP, if youโd read the T&Cs, you wouldnโt be surprised by the timeframe for being paid. As has been posted here already, new sellers / infrequent sellers / sellers who havenโt sold for a while will all be regarded as โnewโ. Until eBay no longer see you as new, your payments will be subject to the 30-day hold. New sellers do sometimes mention a shorter hold period, but if youโre both โnewโ and selling high-priced items, there isnโt even a disposable tissueโs chance in a monsoon that youโll be given a shorter hold right now.
This is a risk mitigation measure; you can see that a new seller suddenly selling high value items is a riskier kettle of fish than a new seller selling items priced at $20-$40.
I canโt tell you for how long youโll be subject to the hold. For obvious reasons, eBay donโt publish the algorithms for this. You can just imagine crooks leaping on the algorithms with glee as they employ AI to tweak their selling activity so as to fly under the radar.
Perhaps you can consider selling some items as pickup only, and letting the buyers know they can pay cash on pickup. You cannot offer only the COP payment method, but there are plenty of buyers who would prefer to look at such an expensive item in person before handing over the payment. The buyers do need to make the actual purchase on eBay but cash on pickup is perfectly legitimate.
โ18-01-2025 08:51 AM - edited โ18-01-2025 08:56 AM
You've got some interesting stuff for sale.
The hold on your money will be for a while, till you have built up a fairly steady pattern of sales.
As long as you are signed up for managed payments, you'll get access to the money after the 30 days.
It looks to me as if you are trying to set out to be a regular seller and in time, once you have a few steady sales under your belt, there won't be any hold on your funds.
I can understand you are frustrated but my advice would be, if you don't want to sell a $3500 painting while the hold is in place, remove the listing. Remove the listings for all the ultra expensive things and just keep the listings for those things you feel you can afford to send off now.
And when someone does buy, post the item asap even though you aren't seeing the money for a month, because that person has paid in full. They don't know the money is on hold, not their problem.
You can always relist the expensive items once the hold is lifted.
You could also do as countess suggested and have a pick up only clause on the ultra expensive items. Be aware though that people may still pay ebay instead of paying you cash so you you'd still be in the same position of having to hand over the item before you could retrieve the funds.
PS At this stage in your selling career, it is absolutely vital you send off things asap and as well wrapped as possible as you have to build up a good reputation. A bunch of negs about sales not honoured or items not sent would be the kiss of death as most buyers, especially ones who are about to fork over $3,500, are looking for a reliable record of sales, or I would be.
on โ23-01-2025 02:12 PM
just wait until you get hit with a refund request after 5 months-if a buyer pays with paypal on ebay they can after 180 days still make a claim and get their money back. You need to keep your money for at least six months after your sale in case this happens - i have known sellers to get hit with a "not as described" claim 5 months and 29 days after the original transaction and the buyer gets their money back and gets to keep the item in some disputes. If you don't have the money from the sale debt collectors will become involved and totally ruin your credit rating which would affect your ability to apply for things like car loans/house loans etc. If you need the money urgently you could be on the road to ruin
on โ23-01-2025 02:52 PM
All I can see in this is a receipe for disaster.
I don't think eBay is the place for your items - with the current policies on returns - which you pay if the buyer says ' not as described ' - heaven only knows what will be returned and in what condition - and - with the current policies on refunds.
There are far better places to sell these items - not doing your homework for you but reputable art sales can be done.
Try Google is your friend for Art Sales Australia - I could name at least 3.