Selling safeguards for newbies/new policy?

Hi Community,

 

I am wondering what safeguards you have in place for newbies? I have just recently made a couple of sales to buyers with 0 FB and admit the first sale I was ultra careful. I took numerous photos of the item prior to packing, during packing, and finally after packing, I sent the package 'signature on delivery' and with insurance. This was despite the listing decribing some minor damage to the item for which I provided numerous photos.

 

Now, I have just sold another item to a 0 FB buyer. The buyer emailed a little while after paying to say he had given a slightly wrong address on his eBay account and updating the delivery address. On his PayPal address, again it is slightly wrong. Anyway, again I will take numerous photos, send by 'signature on delivery' and insured etc.. I replied to the buyer saying thanks, and that I would ship to the given address, but could he provide his phone details so that the courier may contact them if issues arise? Not had a reply yet, but that is understandable on a Friday evening. The buyer lives about 10 minutes away from me!

 

I guess I wonder if there are other safeguards that you follow to limit the chances of being either conned or have a buyer defect on you, or scam the system, especially now, in the era of PayPal/eBays new 21 day hold policy!

 

What tips can we share? Thanks!

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Re: Selling safeguards for newbies/new policy?


@thecatspjs wrote:

If your details in eBay are correct you have given out a contact phone number, your name, suburb and state of residence.

 

Less than would be listed in a telephone directory.


Thanks! I only ask because after last weeks near scammer who offered $150 more than the advertised price in an attempt to get a product and more details, I wondered if it is possible that some one could get my address? I have some pretty rare-ish items and wondered if I should be more cautious. This buyer may have been very genuine, and sincere, but there is still some doubt in my mind, and if it is dodgy, two attempts in a week is not a great sign!

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Re: Selling safeguards for newbies/new policy?

They can get your address from the reverse phone number look up page. It always pays to only have unlisted numbers on eBay, like a mobile, not a landline. The number has to be a listed number to appear on the reverse lookup page.

 

That website even gives a nice google map of your exact location http://www.reverseaustralia.com/

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Re: Selling safeguards for newbies/new policy?


@i-love-my-sheep wrote:

They can get your address from the reverse phone number look up page. It always pays to only have unlisted numbers on eBay, like a mobile, not a landline. The number has to be a listed number to appear on the reverse lookup page.

 

That website even gives a nice google map of your exact location http://www.reverseaustralia.com/


Thanks for this info! Luckily its just my mobile that is registered with eBay! I know we all take certain risks with selling, and such, but I certainly feel a little 'targeted' recently! Perhaps its paranoia, or perhaps its a reflection of eBays new buyer protection policy? You only have to look at this selling board to see those problems!

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