on 16-04-2013 09:12 PM
... of posting and/or delivery?
Or do we always need to also purchase the signature on delivery sticker for an extra $2.95 per package?
I hope someone knows, would prefer to not cut into meagre profits... ]:)
on 16-04-2013 10:50 PM
when paypal were asked about this they didn't even know (last week) that Australia Post no longer offered Registered Mail for Parcels, so I guess they don't know what / how they cover parcels within australia anymore themselves.
?:|
on 16-04-2013 11:17 PM
Thanks Putney. I'm inclined to just go with the new standard tracking on low value items and see what happens when a scammer eventually tries it on.
on 17-04-2013 12:17 AM
I'll stick with C&S. I know Paypal accept that.
on 17-04-2013 07:43 AM
I use eParcel, it has a tracking number, I have never had a claim so have had no experience with Paypal as to whether they accept it or not. Does anyone else use eParcel and have they experienced a claim? does Paypal accept it?
Wilma
on 17-04-2013 08:59 AM
Yes eparcel is sufficient for Paypal as is C&S.
I hope the new standard tracking is not sufficient, it is far too open to abuse by sellers if the actual address is not shown on lodgement or in the tracking.
I don't accept that most buyers who make claims are trying it on, a seller who doesn't have tracking to the buyer's address cannot possibly know if a parcel has arrived or not so it is up to the seller to protect themselves by using a delivery method that proves they have posted to a specific address.
For cheaper items under $50 basic C&S with the ebay branded satchels is still cheaper than standard tracking with signature.
on 18-04-2013 12:01 PM
I believed PayPal will except that BECAUSE I just lost a Item Not Received claim for $1,360 as Buyer when Seller sent the item to me with Regular Post No Tracking. Ongoing FOS at the moment.
on 18-04-2013 12:42 PM
Had you called Paypal and told them the tracking only confirmed tracking to a mail distrabution centre they would have given you the oportunity to appeal or they would have offered a discretionary refund, why would you waste the taxpayer's money using a publically funded service before trying to get a resolution through Paypal?
on 18-04-2013 01:49 PM
'I believed PayPal will except that BECAUSE I just lost a Item Not Received claim for $1,360 as Buyer when Seller sent the item to me with Regular Post No Tracking. Ongoing FOS at the moment.'
What?? Someone sent you something of that value without registering or insuring it? Did you pay them on the understanding that they would do so?
on 18-04-2013 10:09 PM
"Had you called Paypal and told them the tracking only confirmed tracking to a mail distrabution centre they would have given you the oportunity to appeal or they would have offered a discretionary refund, why would you waste the taxpayer's money using a publically funded service before trying to get a resolution through Paypal?"
FOS advised me to lodge complaint with them as well as email them and cc myself as a proof.
I will put my complete story at this discussion board soon.