Suspicious scammer using AI generated or photoshopped photo in a return case

[lemonxlemon]

Hi all,

I have a suspicious scammer here that I never came across with.

This buyer created a return case with only one photo uploaded.

The photo shows a crack inside of the mug.

First of all, this is a brand new Hermes porcelain mug, which I have sold numerous of them and never had one cracked or broken. They were always packed well protected.

Secondly, if a brand new Hermes porcelain mug cracks, the crack mark should be a very clean white mark, same with any high quality porcelain mugs. It shouldn't be black like the photo this buyer uploaded.

Therefore, I strongly believe there is something fishy with this buyer. This buyer only just registered the account in July 2025. So I asked her to show me more photos of the parcel box that she received and also more photo of this mug in multiple angles. She replied with only the photos of the parcel box which is undamaged. I asked her again to show me more photos of the mug and she stopped replying.

This photo with the crack, I strongly believe it is AI generated or photoshopped!

Has anyone else came across with this or similar case?

[imastawka]

That link doesn't work for me.

[*casey*]

Really ?  It works for me on both my computer and my iPad.

See if this link  works  for you. I've added au to it although  it shouldn't make any difference at all

https://pages.ebay.com.au/services/forum/feedback-login.html

[merfar2107]

Thanks casey, yes that did it, but no enlightenment really, except only a member since July 25. 

[springyzone]

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@merfar2107 wrote:

Thanks casey, yes that did it, but no enlightenment really, except only a member since July 25. 

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Considering that this person only joined in July and by August, was embroiled in a 'not as described' claim for a very expensive item, that is a bit suspicious.

[merfar2107]

Yes I agree, which is why I added the join date on my previous post. What I meant was that what feedback there is doesn't indicate any red flags. Apologies if I didn't explain myself clearly. I didn't mean to offend; I'm very interested in this case.