THOUGHTS PLEASE

[lynne8221]

Sold a Lisa Jackson book & buyer said would pay in a week (didn't ask, just told me). Three days later told me to cancel - not requested, told. I opened an unpaid item dispute after 4 days as I'm wary of cancellations, defects, neg feedback - the whole ball & dice. Explained to her what I was doing & why & put her on my BBL. Today sold another Lisa Jackson book to a person who only opened her acct today, with the same address as the first buyer. Wrote to her & asked was she the same person with the same address & similar email to first person, & if she wanted to buy another book she could have contacted me. Reply - never heard of her & I only moved in on weekend - oh yeah!! Small world!! What would you do - Send & hope she's not maliciously inclined - neg feedback for some unproveable point etc.. By the way she hasn't paid yet - that is supposed to happen tomorrow - same day as the other buyer!! Any constructive comments appreciated.

[davewil1964]

Noting of course, as you doubtless know , that there is NO buyer protection for bank deposit.

So the risk is.... 0

[lynne8221]

Yay....I think I've had a victory. When you click on her Feedback Profile it states she is "not a registered user" , but if you click on her ID name it is still current. Which is it.?? I'm a tad confused. Anybody know the answer?

[*tippy*toes*]

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@lynne8221 wrote:
Yay....I think I've had a victory. When you click on her Feedback Profile it states she is "not a registered user" , but if you click on her ID name it is still current. Which is it.?? I'm a tad confused. Anybody know the answer?

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If you click on her feedback and it's saying not a registered user, eBay have shut her account down. Open a dispute now to get your fees back.

[lynne8221]

Tried that & it's telling me I have to wait the 4 days to open. So will do it then. I thought with unreg user you could do it immediately??

[*tippy*toes*]

I know if a seller becomes NARU a buyer can open a dispute and get an almost immediate refund, but not sure what happens when it's the buyer. Just wait the 4 days and open an UPI. Although, if they are definitely NARU, a cancellation might be quicker as you should be able to do that straight away. The last cancellation I did, which I used the reason unable to contact buyer (or something to that effect), I was able to manually close it on day 8.

Good to see eBay took notice of the report! Well done for pushing the issue with them.

[lynne8221]

Thanks! It's the first time I've ever rang Ebay & they certainly don't make it easy. We seemed to go round & round & I really had to push for the escalation. Must say I'm surprised that it actually ended in NARU so quickly. I'm not fussed about the cancellation/UPI thing - my main concern was the mischief she could cause via feedback or some accusation about item. Anyway - hopefully this is the end of the matter. Would just like to say a big THANK YOU to everyone for their help. Regards Lynne