Thanks AP for losing my items!!!! Any alternative to these monkeys?

[mcoptimus]

Well they've done it again and lost three separate parcels, two were actually to the same delivery centre but to different towns, and both sent on the same day. The other, who knows!!!!

I am sick and tired of AP costing me money in losing my items. I'm averaging around 8 parcels a month lost thanks to the incompetence of our absolutely useless delivery service.

Thier compensation was to send a replacemnt C&S satchel!!! ARE YOU KIDDING ME!!!!!! We continue to pay your over inflated price for slow delivery, and seem to pay more for it evey few months for WHAT?!!!!!!!!!

I am seriously over it! My business is doing pretty good but any complaint I have ever got from customers is the delivery.

I really hope they reduce thier service down to two days a week like I saw in the news a while back. This might bring some long needed competition in and shut this zoo down.

Now my vent is out but far from over.

So is there any alternative to these half wits? Or am I doomed?

[mcoptimus]

Thanks for the input guys. The PB2's I use to ship flt light weight items. I am thinking probably more that half of these go missing due to dishonest customers just trying to get a freebie. I might do a trial run with the added registered post on top and see how it goes...
@ crikey...
You mentioned "If you lodge over the counter at the PO and make sure they scan the item in, you have PayPal protection."
I do lodge over the counter and they scan them while I am there. As Aus post won't do jack about the lost C & S parcel will PP actually do anything? I would have though they would just say no, according to what Aus post say...

Thanks again for the help...

[lyndal1838]

If a buyer opens a paypal dispute and you can prove that the items were posted you have paypal protection and don't lose the money.

Buyers are a little more wary of opening a dispute if they think there will be any sort of investigation.  If they have to go through a dispute they are more likely to be genuine that the parcels are missing, especially if they are low value items.

[haolove13]

Like you I have lost several valuable items in the past. I also know someone who lost his business because of parcels  "lost" "misplaced" "stolen from him.

during last year there was a current affairs report on how many items went missing. There was vision of items being left on top of a set of units letterboxes and the parcels being stolen before the posty even left. There were stories of a microwave being left on a fence and stated as delivered by a courier.

so when we go to a post office to collect a carded item the first thing they ask for is ID but when leaving on a doorstep there is no guarantee that the customer will ever get the item.

Australia Post's only contribution to this situation appears to be the withdrawal of DO NOT SAFE DROP STICKERS.

These gave me and several friends respite from a high incidence of loss. So now there will be less safety for sellers.

With a tracking number when items are left they needed to be scanned as they were handed to the customer.

When they are safe dropped there is often no scanning event which makes proof of delivery rather impossible.

So with continual increases in postage rates and now the FVF saga it has become very expensive and time consuming to deliver items for a small individual or merchant.