Untrue feedback comments with no recourse

[ekrabappel]

Hi all (a grumble here),

I recently recieved some negative feedback which is untrue yet I seem to have have no recourse against it (that I know of).  The seller took nearly three weeks to pay, finally paid after 5.30pm on Friday then submitted an item not recieved dispute before start of business on monday.  I sent the item on wednesday (2 predator discs). I came back from hols to find seller had left 2 lots of neg feedback comments stating that I was rude, a liar (apparently she paid within 8 days) and that the items were duds.  I must admit that I did send her a techy message after she filed an item not recieved dispute so I can live with the rude comment but I have proof via Paypal of when I recieved payment from her so I am certainly not a liar. I also stated that the items were multi-region according to the logo on the DVDs. I have played the DVDs pn several different machines so I know the discs themselves are not duds. So if there was an issue it is with the manufacturers classification.  Did she communicate this before leaving heg feedback? No. In fact I never once recieved communication from her, only disputes and falsified feedback comments despite the fact e-bay asks parties to communicate before leaving neg feedback. I feel there is grounds for defamation here as I can proove when she made payment. Failing that, I notice she is also a small volume seller so am tempted to give her some of her own medicine.

[leader-of-the-band]

The feedback percentage is calculated on feedback received over the last 12 months.

and, unfortunately, if you take a break from selling until the negative disappears from your feedback calculation you will still have the problem that when you start selling again and potential buyers look at your 'feedback as a seller' the first feedback they see will be the negative.

Buy some cheap items to increase your positive feedbacks.  Also, try selling some cheap items (about 25 of them) from around the house/shed so that when you start serious selling again when your feedback % is back at 100% the negative will not be on the first page of your selling feedback.  Buyers rarely look past the first page of feedback.

[gemma3330]

Perhaps I should have told the whole story, I miscalculated the postage my fault  so I paid an extra $23.00 postage..... I offered refund but he wanted me to pay the postage to get it back to me as well,, then a negative...I was prepared to negotiate some sort of solution but he was to quick on the draw...

[***super_nova***]

Perhaps I should have told the whole story, I miscalculated the postage my fault  so I paid an extra $23.00 postage..... I offered refund but he wanted me to pay the postage to get it back to me as well,, then a negative...I was prepared to negotiate some sort of solution but he was to quick on the draw...

You paid $33 posting 2 DVDs????  You should be able to send them for $6 with C&S tracked satchel anywhere within Australia.

[ccrider1966]

I sold some Nintendo Ds games and of course I would not sell them if they were faulty. The games worked on my DS and the seller left me neutral feedback saying I sold them a faulty item. I bet they didnt know if their Nintendo could play these games but of course the seller (me) looks bad now. ebay should remove feedback its nothing but trouble.

[phorum_junkie*]

Sorry but why on earth did you give them 3 weeks to pay? I would have opened a dispute on day 4 and closed it on day 8 and then they couldn't have left any feedback.